Updated Almost Everyday
Henry has been very pleasant to shop with for an engagement ring. He has been
very kind in showing a variety of rings and diamonds. He even got Melissa to model the
rings for me! Between the two of them I have had a really good experience at
Americus Diamond shopping for an engagement ring. I will definitely recommend people
to come to Americus when looking for jewelry.
Juan Pablo, San Antonio, TX 8/19/08
Henry is on top of his game. Outstanding advice. Excellent service. Great attention
to detail. And he remembered my name a week later. Henry earned
Americus Diamond a loyal customer.
Ron, Boerne, TX 8/19/08
I have been to Americus Diamond four times. It was finally on the fourth try that
I found what I wanted. Thanks to the persistence of your staff and especially Mondelle.
Ricardo, San Antonio, TX 8/18/08
Americus Diamond has been wonderful- for the past six years I have worn my ring
with confidence. I had a surprise today when the solitaire (prongs and all!) broke loose
from my setting. Luckily I noticed right as it happened and was able to pick up the
diamond immediately from my desk. First panic hit that my ring had broken. Then relief
when I realized that Americus would take care of it for me. I've always brought my ring
in for "check-ups" and felt sure that they would take care of it. They did, with kindness
as always. I would highly recommend Americus Diamond to anyone, and don't forget
to get your "check-ups" every six months!
Kari, San Antonio, TX 8/18/08
Mondelle was great! Very personable-- He took excellent care of my friend
and me. He was very knowledgeable and helpful, especially to me because I
didn't previously know very much about diamonds or purchasing jewelry.
Keep him around! When I come back for my ring I will absolutely
come to Americus Diamond.
Rachel, College Station, TX 8/18/08
Mondelle was more than amazing. He led me to the exact ring I wanted and walked
me through the different cuts, styles, and quality. I am so impressed with the selection
and the knowledge for the workers. I am so happy with my final selection and
I hope that this decision is life long.
Liz, San Antonio, TX 8/18/08
Two recent visits to Americus Diamond showed my fiancé and I just how professional
the Americus Diamond staff is. We purchased our engagement ring and both wedding
bands due to the pleasant experience we enjoyed.
Don & Karelee, San Antonio, TX 8/17/08
I had a very pleasant and wonderful experience purchasing my wedding band/
husband's wedding, and diamond earrings, not to mention my husband purchased
my engagement ring here. Americus has a huge variety of jewelry and the service
is great. Everyone is friendly and I would come back again. Thanks for a job well done.
Christine, San Antonio, TX 8/17/08
We really like that Gail's diamond will be inspected and cleaned on a regular
basis at no cost. We found the staff to be knowledgeable and helpful without being
too pushy. Customer service is very important to both of us and we feel we get that here.
Michael & Gail, San Antonio, TX 8/16/08
We love this store. Good location.
Sherri & Joe, New Braunfels, TX 8/16/08
Teresa helped us today and she was very helpful and knowledgeable. We really
liked how she listened to us and showed us the pieces that we ultimately bought.
We became Americus Diamond loyal customers today. Not to mention, the
prices were fantastic!
Edward & Adrienne, Selma, TX 8/16/08
I think Americus Diamonds are beautiful and your patience with my wife and I in the past
when you were on Loop 410 is what brought us back. However, now that we have been back,
it is Henry's patience and kind hearted spirit that will keep us coming back. Thanks
Americus Diamond, but most of all, thanks Henry!
Sammy, Aransas Pass, TX 8/15/08
Friendly environment, nice employees, makes buying easy.
Aldo & Ararely, Del Rio, TX 8/13/08
From the first time I saw a commercial for Americus Diamond I knew that I wanted to go
there for my engagement ring; and I am definitely glad that I did. Steve was such a wonderful
help for my fiancé and I. He made our experience completely hassle-free and full of
information that was extremely useful. There's not one bad thing I can say about
Americus Diamond or our experience working with Steve. I'll never think of going to
another jewelry store!
Adrianna & Roel, Austin, TX 8/12/08
Alfonso was most helpful and patient in helping us. He made our purchase a fun,
enjoyable experience. Thank you for having people of this caliber available to help us.
Patty, Fredericksburg, TX 8/12/08
We have been in twice to look for our 15th anniversary diamond ring. Karen helped
us both times and was extremely knowledgeable and helpful. We shopped around--
no one knew as much or had as big of a selection. Thanks for helping us find the perfect ring!
Kenneth & Penny, Floresville, TX 8/12/08
I will never shop for diamonds anywhere else! The customer service at this store
is the best. Everyone is so nice, always smiling and makes the diamond buying
experience excellent and fun. Thank you!
Paige & Chris, San Antonio, TX 8/11/08
Alfonso was very helpful while showing me through the wide selection of engagement
bands and walking me through my purchase. Great buying experience!
Michael, San Antonio, TX 8/11/08
I have been a customer of Americus Diamond for a number of years. I'm always excited to see
the wide variety and selection to choose from. I particularly appreciate the attention your
associate Henry has always given me. He is not only very knowledgeable, but has been
very patient with me. I feel very satisfied with my purchase.
Elsie, San Antonio, TX 8/10/08
Our visit was great. Alfonso did a really good job with assisting me in finding the ring
and diamond that I wanted. The service was excellent and we are very pleased.
Also, he was very polite and professional. This is definitely the best jewelry store in
San Antonio that I personally visited.
Ricky and Terryse, Blanco, TX 8/10/08
Our experience at Americus Diamond has been wonderful. The staff and the
selection was awesome. I would highly recommend anyone to shop here before they
go anywhere else. I will never shop anywhere else.
Casey, Seguin, TX 8/10/08
This is our second ring purchased from Americus and the quality of rings and the
selection is always top notch. We don't even waste our time shopping around now
because we know we are getting a great value at Americus Diamond.
Vrinda & Johnnie, San Antonio, TX 8/9/08
The salespeople were very friendly and helpful. They offered many more services
than any other places and we are very pleased with our experience.
Travis & Kelly, Center Point, TX 8/9/08
I have been coming to Americus Diamond since 2001 and I feel Americus has great
quality and sales staff. The 20% sales return policy is the BEST! I have sent many
customers to Americus over the years and they are all very pleased. For the time I have
been coming to the store, my sales person has always been Enrique. He is not only a
fine young man but a true salesman that is very caring and knowledgeable.
Enrique is a great asset to Americus Diamond. He is one of the reasons I buy
from Americus.
David, San Antonio, TX 8/9/08
We were lost souls going from jewelry store to jewelry store until we decided to listen
to our moms. We thought Americus Diamond was for the high-end upper class customer.
To our surprise, the bridal collection was exquisite. Henry approached us with a great
smile and offered his years of experience. He listened to us and showed us many
beautiful settings. His patience and knowledge of the product and extensive services made
us feel confident the we have found our jewelry store and our ring. We are very blessed
with his devotion to this company. Thank you, Henry, for making our search fun and
memorable. We're looking forward to coming back soon.
Ursula & James, San Antonio, TX 8/8/08
I've been to Americus Diamond several times, doing research on my future purchase,
and I have been very impressed. Compared to other jewelers, the customer service is
off the charts and their jewelry is unmatched in both quality and price. Seeing is believing;
I will definitely be back for all my jewelry needs.
Richard, San Antonio, TX 8/6/08
Being that this was our first visit to Americus Diamond, we didn't know what to expect.
We are happy to inform you of the polite and professional service that we received from
Steve G. Hw explained in full detail every question that we had, and gave us refreshments
on top of everything else! Thanks for so much wonderful service.
Ted & Sharon, San Antonio, TX 8/6/08
We've been shopping at Americus Diamond for ten years and this is our seventh purchase.
We recommend Americus Diamond to everyone we know. The salespeople are always helpful
and friendly. We never feel pressured. When it comes to jewelry/diamonds we never
consider anyone else and always come to Americus. We are also very happy that
Americus Diamond sells TAG watches, which we just purchased. The discount is unbeatable!
Jill, Universal City, TX 8/3/08
We came to Americus Diamond based on the TV ad and a bad experience from other
jewelers. Great selection! We were immediately contacted and were made to feel at home.
Mary was fantastic!! She was very informative and helpful, and made us feel comfortable.
Mary walked us through each step of the way and answered all of our questions. We will
definitely come back! Thanks for everything!
Tania & Michael, Converse, TX 8/3/08
We have had a great experience both times we have been to Americus Diamond.
Henry was the main contributor to our experience. He made us feel very welcome and
educated us about purchasing the perfect engagement ring for us. He was very patient,
friendly and knowledgeable. Thank you very much. We have the perfect ring-- I love it!!!
Thank you very much, Henry!
Madalyn & Bret, San Antonio, TX 8/2/08
The employee was excellent. Mary was patient and informative. We think the upgrade
idea is very unique and beneficial for both the customer and Americus Diamond.
These two reasons alone will keep us coming back. Thank you.
Carmen & Johnny, Converse, TX 8/2/08
It was a pleasure working with Isabel. She is very knowledgeable and friendly.
Picking the right diamond was important to me and I didn't feel rushed. Isabel was
patient and showed me a good variety to choose from. This is where I shop for all
my jewelry, and I will continue to shop at Americus Diamond because they have the
best quality diamonds and the friendliest/ no pressure sales staff.
Margaret, La Vernia, TX 8/2/08
I am very impressed with the selection of rings. Enrique was so helpful with getting
us exactly what we wanted. I will definitely recommend Americus Diamond to anyone
interested in purchasing fine jewelry.
Danielle & Jason, San Antonio, TX 8/1/08
Americus Diamond conducts business in a very professional manner.
My salesperson, Steve G., was wonderful as he assisted me during my visit.
The selection of jewelry was great-- lots to choose from!
Kimbrelee, Jourdanton, TX 7/30/08
Alfonso, assisted by Henry, was very polite, helpful and did not pressure us. I felt like
I was at Tiffany's (sort of.) No really, it was great fun and everyone, even the
policewoman was nice!
Jim & Mimi, San Antonio, TX 7/29/08
I have now bought from Americus Diamond three times and each time was a great experience.
We traded in my wedding band and three times have always found a high quality ring in
our price range. We wish that we bought my engagement ring here because the
company we bought it from was deceitful and also went out of business the same year.
They were a very hard company to work with unlike Americus Diamond.
Anonymous 7/29/08
I searched all the other jewelry stores and didn't find a selection that comes close to Americus.
I bought my wedding band and engagement ring here and two years later, they still could
provide me with an extra matching wedding band. I don't even shop around anymore
because nothing else compares.
Jay, San Antonio, TX 7/28/08
Today was my very first experience at Americus Diamond and I must say it lives up to its
reputation! I could not believe how many options I had for a ring and believe me-- It's a
tough decision to make! Mary was very nice and helpful and patient while I looked at almost
every case. My fiancé and I have a lot of confidence in Americus Diamond's beautiful
diamonds and rings. We will not go anywhere else.
Cindy & Jason, San Antonio, TX 7/26/08
I've been a customer of Americus Diamond in the past and have always found them to be honest
and fair. Today's visit is my second diamond purchase with the upgrade program. As stated over
five years ago, I received credit in the form of the full original purchase price from my first
diamond. On this purchase, Enrique was more than just a sales associate, he took the time to
assess the price for value, and I received two times the diamond for a modest price increase. In
the future, Americus Diamond will continue to be the place I shop for diamonds, due to the
knowledgeable staff and customer service.
Brandon, San Antonio, TX 7/25/08
Absolutely gorgeous pieces. I always find something different on each trip-- interesting
but very individual. I never leave empty handed!
Leslie, San Antonio, TX 7/25/08
We have been to Americus multiple times and always walk out feeling comfortable. We were
never pressured, even when they were closing the store and we were still looking!
Michele has helped us at least twice and she went above and beyond to find what we
wanted, and for the price we wanted! All of our visits have been amazing compared to
our visits to other jewelry stores. Even if we are here just to get our rings cleaned,
we are still treated with the same warm and courteous service as if we were here to buy
something. We highly recommend Americus Diamond to all of our friends who are
looking to purchase jewelry for their loved ones or themselves.
Katherine & Jason, San Antonio, TX 7/25/08
I don't think there was really anywhere else I have ever considered buying a diamond.
I have been in here one other time on recommendation and have never really had the
same service anywhere else since. I like that there is no pressure and I can have any
associate help me when I come in. The quality of diamonds I have seen here is unsurpassed
and the prices are what I would expect or less than that even. I have had many
recommendations long before I came and I can say that now, I will be the one giving the
recommendations.
Greg, San Antonio, TX 7/24/08
We had a wonderful time buying my diamond and my ring. Alfonso was very helpful
and informative about diamonds. We really enjoyed ourselves a lot.
Kristine & Heather, San Antonio, TX 7/23/08
We've had a pleasant experience. You have a beautiful setting here and a great selection.
You also have a very good guarantee. We would consider shopping here again.
Ed & Julie, Bulverde, TX 7/22/08
After dating for a year or so, we started visiting Americus Diamond to look for rings.
At first it was just a "dream," then with each return visit (about 7) we became more
and more excited about purchasing my rings here. Finally we returned with the
intent to find the perfect ring. Ironically, Enrique was the same gemologist we met with
a year earlier! It didn't take long once Enrique brought out some rings to find the right one.
After years of searching and looking, the right ring was found! We are thrilled to have found
each other and to have found the symbol to the start of our lives together. Thank you.
Travis & Claudia, San Antonio, TX 7/22/08
Henry did a tremendous job helping us select a band. We are teachers, so we don't have
a lot of money. Coming into this store is a little intimidating, but Henry put us at ease
right away. He was patient and thorough, and never one did I fell condescended to (which
I have to admit I was a little worried this might happen.) Another gentleman showed me
watches, even though it was probably obvious I was not buying. Great store! Thank you!
Joshua & Liliana, San Antonio, TX 7/22/08
The store was clean and cool. The service was perfect, I was greeted immediately
and the sales representative was courteous and patient.
Brandon, San Antonio, TX 7/22/08
Tim was very nice and made my husband and I feel very comfortable. He was very
knowledgeable and patient with us. We appreciated that. He has great people skills.
Thank you.
Daniel & Maria, San Antonio, TX 7/22/08
I enjoyed working with the staff because they listened to what I was looking for
and how much I wanted to spend. Unlike other jewelry stores, they did not try to
put me in a ring that I was not looking for, or at a price that I could not afford.
Kenny, Lakehills, TX 7/22/08
Alfonso was very patient, knowledgeable and extremely kind. He was bilingual as well!
We will return to Americus Diamond and hope to see him soon. He is definitely someone
that we will recommend to our friends.
Margarita, Laredo, TX 7/21/08
We love Americus Diamond. The trade-in policy s especially nice. I have upgraded
both my earrings and my wedding ring. We will keep coming back as long as we can keep
trading up. I also really like the fact that the prices are displayed on the jewelry. The sales
people are always great and there is never any pressure to spend more than you want.
John & Lynne, Helotes, TX 7/21/08
The service here is exceptional. We were helped as soon as we came in the door. Alfonso
was very helpful and informative. The prices are the best and the quality is excellent.
Jennifer, San Antonio, TX 7/19/08
Everyone at Americus Diamond is always friendly and professional. They are also very
helpful and patient, giving their clients the time needed to choose the perfect gift.
Claudia, San Antonio, TX 7/19/08
I love this store. The layout is fantastic. It is great to walk through a store and see
everything on display. The guarantee and the buy back deal is very nice. The
staff is very polite and patient.
S., San Antonio, TX 7/19/08
Americus Diamond has the most beautiful jewelry in the world. The displays are beautiful.
The staff is extremely professional and organized. The guarantee good with the
exchange system.
Barbara, San Antonio, TX 7/19/08
Americus Diamond has a great selection of engagement rings. My fiancé was able to
find the ring that I wanted with the help of the staff at Americus Diamond. I was very
satisfied with the service after the purchase. Everyone is very helpful and nice
each time I have been to the store. I am so glad my friends recommended for
us to come here.
Caryn, San Antonio, TX 7/18/08
This last visit to Americus was extremely satisfactory. I came in to look for a wedding
band and was immediately helped. The salesperson knew exactly what I was looking
for and found it quickly. I am excited to have found the wedding band I had hoped for.
Erica & Roland, San Antonio, TX 7/18/08
Americus Diamond has the best quality of diamonds and the staff is so helpful.
Sandra, Del Rio, TX 7/18/08
A friend referred me to Americus Diamond. I was helped by Enrique, who was very
knowledgeable and personable. He made the diamond buying process very comfortable for me.
I would recommend Americus to others. I liked having the GIA information on hand to
show the details of the diamond purchased.
James, San Antonio, TX 7/18/08
My husband and I love coming to Americus Diamond. The service is great and we
are always welcomed with a friendly smile. We buy all our jewelry here. Thank you
Americus Diamond for all the memories we celebrate.
Rosalinda, San Antonio, TX 7/17/08
The store location is great... very bright and open layout. My salesperson was helpful and
prompt. I will continue to use Americus Diamond for future jewelry purchases.
Debra, Converse, TX 7/16/08
Have been here many times and have always received great service.
Today was not different; excellent service and great selection.
Debbie, Boerne, TX 7/16/08
Enrique had amazing customer service, He helped with the entire purchase with a smile.
He's an awesome person to do business with!
Jennifer, Boerne, TX 7/16/08
Our experience at Americus Diamond was fantastic from the start. Mondelle was extremely
helpful and was full of confidence and answers. My fiancé also had a great experience
when selecting my engagement ring and refuses to go to another jewelry store.
Heather & Casey, Seguin, TX 7/15/08
Since the first visit here we were greeted by Tim whom was very very friendly and
knowledgeable about the product. Once he learned my tastes, he showed me everything
he thought I would like. We, my husband and I, have been customers of Tim's for over a
year and because of Tim's professionalism and expertise, we will always be
Americus Diamond customers. Tim is an asset and a positive and productive team
member to have on your staff.
Pattie & Kevin, San Antonio, TX 7/14/08
Pleasant setting. Staff was courteous, helpful and knowledgeable. Coffee, champagne
and sparkling water were a nice touch. No pressure sales, which made it more enjoyable
for me. I've walked out of many like stores due to sales personnel.
John, San Antonio, TX 7/14/08
The various times we have visited your store, all the personnel has been very helpful and
courteous. This is our second trade-in, and Henry has assisted us on both occasions.
He has been very knowledgeable. and courteous in showing us various rings and making
suggestions in combining stones. Keep up the good work!
Mary and Gabriel, San Antonio, TX 7/13/08
Our experience at Americus was very very excellent. Karen was great at explaining
everything about the diamonds.
China Grove, TX 7/13/080
We had a great experience with Americus Diamond. I would refer it to anyone looking to find
great jewelry at wonderful prices. The staff is extremely nice and friendly. It will be
somewhere we will shop forever.
Brandie, Houston, TX 7/12/08
The store is beautiful and the service can't be beaten. Great selection of rings and they are very
upfront about prices and integrity of the diamonds. We really appreciate that! We had a great
time and left with the ring we had both imagined!
David & Shana, San Antonio, TX 7/12/08
I absolutely love my ring. I've never seen a ring like it, and I've always wanted a ring that is
unique but not too far from traditional. The store is always clean and has beautiful fresh
flowers. The service has been great-- they really helped my fiancé and I customize our
rings exactly the way we wanted them. And their policies to trade-in or adjust or clean are
the best we've found. We wish there were more styles displayed online, but seeing the
store and how vast the selection, it's understandable.
Ryan & Shannon, San Antonio, TX 7/12/08
With all of the selection, you can't possibly leave here without finding what you want.
Isabelle was very knowledgeable and nice. I have been looking for awhile and this
was the best customer service of all. Thanks and keep up the good work!
Jose, San Antonio, TX 7/12/08
Beautiful showroom. Very knowledgeable staff. The man that helped me was Jason and
he was extremely helpful. I found exactly what I was looking for. Keep up the great work.
Donald, San Antonio, TX 7/12/08
Our experience at Americus Diamond was better than we expected. The store had many
selections to choose from. Michele was very helpful and patient with us. We would
recommend Americus Diamond to anyone and everyone.
Jason & Marielis, San Antonio, TX 7/12/08
I have made three purchases from Americus Diamond and the service and selection keeps
me coming back. The sales associates are very helpful and hassle free. I have been pleased
with all of my purchases and will continue in the future to make purchases from Americus Diamond.
Chris, San Antonio, TX 7/12/08
We have visited San Antonio for many years and have been intrigued by the
commercial. We visited today and the service were as advertised. Henry was very
professional. He was not "pushy" and allowed us our space and time to decide.
He gave honest opinions on our choices, regardless of cost.
Roland, Colorado Springs, CO 7/12/08
The store had a great selection of rings, of all types and all price ranges. When I arrived I was
greeted promptly and courteously. The sales associate was friendly and never pushy on me to
buy something that I didn't want. I got the ring I was looking for at a reasonable price.
My overall experience was very positive and I will shop here again.
Jose, Austin, TX 7/12/08
The reason I came back to Americus Diamond is because of their staff. During my initial visit I had
several very knowledgeable staff members help me pick a style of band, cut of stone, and they
worked within my budget. Enrique was very pleasant to talk to and he took time to explain not only
the difference between several stones I was looking at, but he also took the time to let me examine
the stones through a gemological microscope. I was surprised to see the difference between the
two diamonds I was considering. With all of the personal service, Americus Diamond has earned a
customer for life.
Ketan, San Antonio, TX 7/11/08
My niece introduced me to Americus Diamond at the 410 location. I purchased a beautiful
diamond ring. I found the salespeople very helpful and patient. Their selection of diamonds is
unbelievable. Since my first purchase I've returned to their location on I-10 and De Zavala,
where I purchased diamond studs and a matching pendant. The store is very nice and
the salespeople are the best.
Patricia, San Antonio, TX 7/9/08
The best experience I have ever had buying anything has always been at
Americus Diamond. The care and consideration from each of the staff personnel
is excellent. I have told many people to shop at Americus Diamond because of the
way I have always been treated when I am there. Thanks Americus Diamond.
Cynthia, San Antonio, TX 7/8/08
We find that the service and the employees at Americus Diamond are beyond fantastic!
I would recommend this store to anyone. The jewelry is far above any we have seen.
Cathy & Klaus, New Braunfels, TX 7/8/08
My nave is Dave, a return customer to Americus Diamond. I came back to your store
because of the great service I received in the past. I have once again been successful
with a beautiful purchase of a single pearl necklace piece for my wife Sonia. It's her
birthday Sunday and once again I received spectacular service by a fellow named Mondelle.
He is an asset to your company and has once again kept another client happy.
Thanks again! I will return...
David, San Antonio, TX 7/8/08
I was referred by two different people and to be honest, I was reluctant to come in.
Although they only had positive feedback, I felt that I was not ready to purchase a ring.
Enrique was able to assist me and made me understand more in regards to diamonds.
He was patient and very helpful. I will recommend this company to anyone who will
purchase jewelry.
Ernesto, San Antonio, TX 7/8/08
We had a great experience. I first came to Americus over six years ago when
they were off Exchange Parkway. Now that we've been married for six years, my wife
wants to upgrade her ring for our 10th anniversary in four years. We came in and spoke
to Mary, who showed my wife exactly what she wanted. So we came back later the
same day to buy it today. I was impressed with how well Mary knew the store
and ring placements. But also we were impressed with her remembering our names and
the rings we looked at. We had a great experience, and now my wife has the ring she
really wanted. Good thing that Mary told us we could trade up from the original purchase,
without me taking a hit on the retail price I paid. Thanks for the great service.
Richard & Elizabeth, Boerne, TX 7/5/08
Every trip to the diamond store means a trip to Americus Diamond. The sales people are
all very personable and really a lot of fun. They are very knowledgeable about their
merchandise and helpful with your decisions. They should be rated a 10 in patience.
We will continue to visit this store. Really the best!
Steve & Jody, Mathis, TX 7/4/08
Michele, thank you for being so patient during our selection. This was our first time
here. There was no pressure to buy. I'm sure we'll be back again.
Valerie & Steven, San Antonio, TX 7/4/08
The service at Americus Diamond was excellent. Our sales representative was very helpful
and knowledgeable. She walked us through the whole purchase and was very patient with
our questions. Thanks Michele!
Oscar & Elizabeth, San Antonio, TX 7/4/08
We have experienced very good customer service. We were greeted as soon as we walked
through the door. The service was excellent. We always feel very satisfied leaving the store
and look forward to coming back to pick up the merchandise we purchased.
Scott & Lorena, San Antonio, TX 7/4/08
We are thrilled with the store and Henry. It's a pleasure to walk in an establishment and
not be pressured. Henry was patient and kind at all times and led us both to the perfect
choices fro our 15th anniversary. Thank you so much. I am one of the GM's for the Ancira
Auto Group. What brought us here was your advertising. (Right on the money!) It's
believable and informative. Good job! I understand from Henry that you do it yourself.
Can I hire Henry??? Kudos on the champagne-- the diamonds are sparklier!!
Darrell & Stacy, Boerne, TX 7/3/08
We appreciate your hospitality, professionalism and patience. Our experience
here was very positive and we will be returning.
Tim & Tracy, Adkins, TX 7/3/08
Great selection, great customer service. That's why we will continue to come here.
Robert & Tiffany, San Antonio, TX 7/3/08
We could not find the perfect ring and Alfonso made a suggestion. We put two
different styles together and made the perfect ring. We love it! He was patient,
professional and we loved our experience at Americus Diamond. This was not our first
purchase here-- my whole family shops here. We love you guys. You're the best!
Victor & Barbie, San Antonio, TX 7/3/08
The store has so many beautiful diamonds/ wedding sets to choose from. Why would I go
anywhere else? Whatever we're looking for-- we're sure to find it here. The sales staff is friendly
and helpful. The warranties are awesome. It's a no-brainer.
Laura, Salado, TX 7/2/08
We loved our experience here at Americus Diamond. I had purchased all my wife's jewelry
at another jewelry store until we bought her rings here. It was such an amazing experience that
we have told all our friends about it. I was so amazed how you all took the time to show the
different rings. Your staff's patience and courteousness was a breath of fresh air in today's
society. The showed us how the different diamonds under the microscope and explained
the differences between each diamond and the quality of each. We walked away with a better
knowledge of the quality of the diamonds and of what we bought. My wife found a band that
she liked, but didn't like the stone. Americus was more than happy to swap out the stone
and find one that made her happy. Then Americus assisted her in finding a wedding band
that she loved. Next thing we knew, we were here over two hours and we needed to
pick our child up from school! This was the MOST enjoyable time I've ever had buying
anything in my life. And this is saying a lot, coming from a man.
Jim, San Antonio, TX 7/1/08
The store was very nice. Personnel were very helpful and attentive. I came to
Americus Diamond because I wanted quality and I felt that I received just that. I saw the ads
from the television and would come back again.
Michelle, Live Oak, TX 7/1/08
My wife and I came back to Americus Diamond again when my wife needed a new ring wrap.
We have purchased from Americus before and purchased again because we found it to
be the best value. The new store is beautiful and the sales staff was helpful. We will
probably purchase from Americus again.
Ramiro & Denise, San Antonio, TX 7/1/08
Service was excellent and everything was very easy. I would and will recommend
Americus Diamond to anyone.
Jason, Kerrville, TX 7/1/08
My experience here at Americus Diamond has been wonderful. I have been working
with Tim for some time. I have always got exactly what I wanted. He was very professional
and friendly. I was very impressed that he remembered me every time. I will refer everyone
looking for fine jewelry here and to Tim.
Kara, San Antonio, TX 6/30/08
Service has been excellent! Alfonso has taken me through the process of purchasing an
engagement ring and I can honestly say it has been painless! Great job!
Bryan, San Antonio, TX 6/30/08
My husband and I have had nothing but great experiences dealing with Americus Diamond!
From my husband's engagement ring shopping to buying our wedding bands to coming
in every six months for our cleanings. We've been helped as soon as we walk in the door and
the salespeople's patience was appreciated. I believe we will be coming back here for years to come!
Andrea & Anthony, San Antonio, TX 6/30/08
We have been customers since 2002 and Henry has been our salesperson ever since.
He has been an excellent salesperson and we have recommended this store and
Henry's service to many of our friends, one of whom just purchased wedding rings
this past year. The quality of the products and the customer service are the reasons
we will be lifetime customers.
Jennifer & Mark, La Vernia, TX 6/29/08
I am from Laredo, TX, and I am very happy with the quality and service offered
by Americus Diamond. I came because of the advertisement on TV and was also referred
by a friend in Laredo.
Hector, Laredo, TX 6/29/08
I was originally going to purchase a 2.02 ct diamond at Jared's. However, I found that I
was able to save more money and get better quality here at Americus. The selection was
bigger and the atmosphere was less aggressive. My customer service sales person was
amazing. She helped me several times over several days. Isabel was the reason I decided to
buy here at Americus. Everyone else was also very nice, polite, and helpful. When it came time
buy the ring, Isabel was on vacation but Steve was also helpful and he jumped through
hoops to assist me. Thanks Americus.
Jason, San Antonio, TX 6/29/08
I had an idea in my head about the ring I wanted and Alfonso helped me make that vision a
reality. He patiently walked with me to view each case and gave me expert advice. I never felt
pressured to make a purchase or rush in my decision making. Actually, I only came in to look,
but he helped me find a fabulous stone and setting-- I just had to buy it! Thanks for everything!
Patti, San Antonio, TX 6/29/08
After looking at all the major chains and even some custom jewelers, Americus had the best
selection and best quality for a good price. We found ourselves back here again and finally
made the decision to purchase. We are very happy with the ring and the service. The store
itself is very large and comfortable.
Jake & Alysha, San Antonio, TX 6/28/08
Very helpful and patient. I'm a hard sell if I have to spend money and Carmen was very
helpful when it came to finding a ring I was comfortable with. Very knowledgeable.
Ken and Rhonda, San Antonio, TX 6/28/08
Thank you for your professionalism, low pressure and customer-oriented service.
Each time we have received prompt service, whether for cleaning or one of our four purchases.
Mike, San Antonio, TX 6/28/08
Henry greeted us with helpful information right off the bat and continued his great customer service
throughout our time in the store. We had a problem during the store due to LifeLock, but
Henry and Denise were great in helping us solve the problem and getting approved. We definitely
recommend Americus Diamond and Henry to anyone looking for jewelry!
Larry & Staci, San Antonio, TX 6/28/08
Americus Diamond has the biggest selection, best service and best prices in town.
Their salespeople are very knowledgeable and they will always be truthful to you.
They will tell you not only what is good about a particular diamond, but they will even tell
you what is not so good. They show you how color, cut and clarity matters.
Laure, San Antonio, TX 6/28/08
First time here! It was very pleasant. No one harassed us. They gave us time to look, and when we
were ready we asked for help and bought a very nice ring.
Ben, San Antonio, TX 6/27/08
Words cannot express our gratitude, from years of being a great customer and referring everyone
I know to come here for your wonderful customer service. You always make things right!
Pleasant environment and great drinks and food.
Marie, San Antonio, TX 6/27/08
The fastest $9,000 I've ever spent and worth every penny.
Thanks to Enrique-- He can sell ice cubes to Eskimos.
David & Ari, Goliad, TX 6/27/08
The staff is very courteous and helpful. Their jewelry is beautiful. I love my engagement ring and
hope to get our wedding bands here. The store is very clean and elegant and the staff
is not pushy or eager to make a sale. When my fiancé came to buy my ring they worked
closely with him to pick out the best diamond and took the time to teach him about diamond
quality. We are very pleased with the service we receive here.
Mysti & Ricky, San Antonio, TX 6/27/08
For the selection of diamonds, Americus Diamond is unparalleled. The customer service was
excellent and helpful. The building is refreshing with all the unobstructed light shinning through.
The nice thing is that now that I took the plunge and will propose to my lady, I don't have to
change the channel when the Americus Diamond commercial comes on channel 12 when
my girlfriend is in the room.
Bobby, San Antonio, TX 6/26/08
We had a fantastic experience. We especially appreciated our salesperson Mary, as she
was fun, informative, and found us the PERFECT ring! Thanks so much! We will highly
recommend Americus Diamond.
Jacq & David, New Braunfels, TX 6/26/08
Alfonso was very helpful as my husband and I shopped for his wedding ring. Michael has never
worn a ring before, so we really didn't know what he would like or be comfortable in. He showed us a
huge range of inventory so we could explore all of his preferences. Across several visits, Alfonso was
always very professional and his service was impeccable. We were thrilled with our experience and
intend to use Americus Diamond for all our jewelry needs! Thank you sooo much!
Angela & Michael, San Antonio, TX 6/25/08
I have loved my experience at Americus Diamond. After spending a lot of time searching
different jewelers, I've found that the staff, selections, prices and overall atmosphere far superior
to the competitors. After searching many stores, I've found a number of selections available here
impressive. Whether one is searching for ring color or style, there are probably at least three
cases of possibilities to meet their desires. The process of buying a diamond was easy here,
thanks to the knowledgeable staff and informative DVD. The education process went far beyond the
competition, emphasizing the look of the diamond, rather than the four basic scales/factors.
Also, the warranty is superb, and is one of the major reasons I am buying here. I know that the
service department will do their best to keep the ring looking like the day I bought it for years to come.
Mark, Austin, TX 6/25/08
We've been to Americus Diamond numerous times for cleaning and to check my ring to make sure
that the stones are tight. We have always been greeted warmly and treated with respect even
though we were only here for a cleaning. When we purchased the ring they were readily available
to help and yet gave us the space needed to shop. Thanks Americus Diamond and thanks to
you, Enrique, for taking the time to explain several things to us.
Cindy, Seguin, TX, 6/25/08
Excellent experience! Went above and beyond to satisfy my requests.
Tabitha, Castroville, TX 6/25/08
Good quality and good customer service. We are repeat clients with Americus Diamond.
Tammy, Boerne, TX 6/25/08
Years ago I searched for the perfect wedding band. I probably went to more than half of the top
jewelers in San Antonio. Finally, I ended up at Americus Diamond. (Why I didn't come here
first I'll never know...) Americus Diamond truly has the largest and best selection in all kinds of jewelry.
I was overwhelmed at everything I had to choose from. It was great! I watched the Americus Diamond
TV show and it taught me a lot about what I needed to know about making a decision about an
expensive piece of jewelry. I found out what I was looking for in price and quality and also
gained the know-how to understand what I was purchasing. Besides the wonderful selection and
outstanding quality, the staff won me over. Never once did I feel pressured or out of place when looking
at a $20,000 ring. Everyone was more than happy to help, chit-chat, answer questions, and just
plain be friendly. I will continue to only buy my jewelry at Americus Diamond.
Kristi, San Antonio, TX 6/24/08
Americus Diamond is the only place I will shop for jewelry in San Antonio. The staff at Americus
Diamond is always extremely helpful and the quality of service is second to none. I highly
recommend Americus Diamond to anyone planning to buy jewelry. My visit to Americus Diamond
today was wonderful! I came in to pick up my wife's engagement ring and to see about
upgrading her wedding band. Mary found me the perfect upgrade to compliment her engagement
ring within minutes of my arrival. I know my wife will love it and I appreciate the professionalism
and courtesy shown by everyone at the store.
Christopher, San Antonio, TX 6/24/08
Alfonso was very helpful and knowledgeable. He answered all of my questions and helped
me pick out a piece of jewelry that I am very sure that my girlfriend will love. Thanks!
I will only buy my diamonds from Americus Diamond.
R., San Antonio, TX 6/24/08
We learned about Americus Diamond via it's infomercial. Had we not come on vacation from
Corpus Christi, we would have not heard of this place. Thank God for our vacation!! Mr. Steve
treated us very well. I have never been able to walk in a jewelry store and not feel pressured.
Mr. Steve made the entire process pleasant. We experienced absolutely NO pressure. He
was a total gentleman. Steve was very informative. Guided us through our decision-making process.
Informed us about the clarity grades, etc., of diamonds. Because of no pressure and a very
informative salesman. The likelihood that I would recommend Americus Diamond? Absolutely!
I, too, will come back for an upgrade.
Christina, Sinton, TX 6/24/08
We have been customers of Americus Diamond for fifteen years. Although it is quite
a drive from our current home, we never mind making the trip-- We know we will be
treated with respect and kindness. Plus, the quality of work is outstanding. Americus Diamond
definitely places its customers first, and this shows in many ways (respect, friendliness,
helpfulness, selection of products offered, overall atmosphere). We have recommend
Americus Diamond to family and friends and will continue to do so.
JD & Kelley, Schertz, TX 6/24/08
We heard about Americus Diamond through my sister. I had limited knowledge about diamonds
before coming here. I learned a lot through the associates, through the CDs and online.
We have been back multiple times and really enjoy the experience.
Joaquin & Crystal, Brownsville, TX 6/24/08
I heard about Americus Diamond from a customer. They loved the selection and trade-in options.
Employees are extremely helpful and educated.
Dee, San Antonio, TX 6/24/08
I've always driven by since the new store was built and have come in today to see the selection.
I was impressed with the quality, selection, and service. I didn't find the piece I was looking
for today, but will definitely be back with my husband to upgrade my wedding band set.
Mondelle, my sales rep, was very helpful in showing different pieces and explaining how
customizing works. I enjoyed Americus Diamond's store and service.
Christina & Jorge, Alamo, TX 6/23/08
The service today was very prompt and professional. We were serviced with cold refreshment and
were very pleased with our experience here. Thank you!
Philip & Denae, San Antonio, TX 6/23/08
Americus Diamond is a place that I wanted to come look for wedding rings. I had heard
so much from the ads as well as a friend referred me over. She didn't purchase, but
she did send me over. Now that I am here-- huge selection, great help, and friendly staff.
And the patience was wonderful! I'll certainly come again.
Susie, San Antonio, TX 6/23/08
Wonderful customer service! I came in with almost no knowledge about rings or diamonds.
The Americus staff spent four and a half hours with me just teaching me about the quality of
diamonds and how to judge. I was able to tell the differences in color, cut and clarity with my own
eyes and was able to pick out a beautiful diamond and setting that was perfect for the occasion.
The staff does not work on commission and is only there to help you find the best quality rings
and diamond for you. There was no pressure to buy and I would recommend this caliber of a store to
anyone who is looking to get married or serious about purchasing diamonds.
A definite cut above the rest!
Charles, Del Rio, TX 6/21/08
I am so pleased with the ring that my husband picked out for our engagement.
Americus Diamond has been nothing but great for the both of us. I come in about every two
months to get my ring cleaned and the people always make it look like the first time I saw
it in the box. Beautiful. I would recommend Americus Diamond to anyone who wants good
service and friendly people. Thanks Americus Diamond for being there for a new chapter in our lives.
Christi & Keith, San Antonio, TX 6/21/08
Many thanks to our saleslady, Erin. She was knowledgeable, professional, and an expert
salesperson-- helpful without the hard sell. We bought both our rings here after looking around
at three other places. Chiefly this was due to the quality of merchandise, the fair price and the
salesperson. I highly recommend this store.
Will, San Antonio, TX 6/21/08
Fantastic store. Service was outstanding. I will recommend to family and friends. Mr. Rick
gave me all the information I needed. Very informative, not pushy and very pleasant.
Hilda, San Antonio, TX 6/21/08
Your commercial brought us here. To look... The service that we received from Mondelle
made the difference in making a purchase today. He helped us find a ring that
Patricia "loves". Thank you!
Patricia & Roy, San Antonio, TX 6/21/08
Americus Diamond is the best price and quality of any diamond store I have been to in San Antonio.
Ryan, San Antonio, TX 6/21/08
Great selection and very helpful. Good quality and value.
Doug & Sandy, San Antonio, TX 6/21/08
I've shopped here before (1998) and had a good experience. This particular visit (2008) was
even better. The store is bigger, clean and I like the entertainment sections. My sales person,
Mondelle, was very helpful and knowledgeable. I read a review of Americus Diamond on the
internet. It was very positive, but my personal experience was better than the review. In the years
between visits, I've been to three other jewelry stores (I was not in San Antonio for two occasions).
I can say without any caveat, Americus has the best selection and price of any of the other
jewelry stores I've ever been in.
Herman, San Antonio, TX 6/20/08
When my husband and I were searching for my perfect engagement/ wedding ring,
nothing compared to what Americus Diamond had to offer. Not only was the jewelry
collection endless and unbelievable, the staff was very kind and informative. You can tell
they were there for me and I really appreciate that! It made a great experience for my now
husband to enjoy jewelry shopping! Thanks! And now, bringing my ring in to be cleaned and
checked, everyone is wonderful-- I know we'll be back.
Terry, New Braunfels, TX 6/20/08
Every customer representative we have met is helpful, informative and pleasant to work with.
For a first time buyer on any type of jewelry, I strongly recommend Americus Diamond.
They represent the definition of customer service. Thanks!
Michelle, San Antonio, TX 6/20/08
I have been coming to Americus Diamond for years and will not go anywhere else to purchase
my diamonds. I have upgraded my engagement ring three times already and plan on doing
it again someday! You guys are great and I hope that you never go out of business.
Jennifer, New Braunfels, TX 6/20/08
I have really appreciated Mondelle's professionalism every time I bring my ring
in for it's "check-up" and cleaning. He is very courteous and makes sure that I am satisfied
with the results. I hope to make more diamond purchases in the future at Americus Diamond.
Laura and Keefe, San Antonio, TX 6/20/08
Michelle was extremely helpful. She is knowledgeable and I consider her a diamond expert.
Americus Diamond's customer service is outstanding. I will buy all of my jewelry here from now on.
I love Americus Diamond, the organization of "bling"!
Ernest & Lisa, Devine, TX 6/20/08
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