Updated Almost Everyday
I purchased a ring for my wife for Christmas in 2007. The ring was not
really expensive, but I was treated very nice even though I had a smaller
budget. I returned with my wife today for a ring check up and to show my
wife some rings we could upgrade to. Today we were fortunate to have the
same salesperson who was very professional and friendly. Isabel was her
name and we look forward to coming back to this store again.
Michael & Patrice, Adkins, TX 10/19/08
Americus Diamond's customer service was very friendly and helpful.
Alfonso was very helpful. She showed me several different diamond
engagement rings and explained to me what to look for in a diamond.
10/19/08
Our experience at Americus Diamond was easy and fun! We want to
thank Henry for all of his help and for his help and his patience, as it took
us a while and a few visits before we-- without a doubt-- knew Americus Diamond
was our way to go. They were so fast with sizing and their hospitality every time
we were there was great! We felt so at home and comfortable throughout
our decision process. Gracias por todo y continué con su gran servicio.
Francisco & Jessica, San Antonio, TX 10/18/08
Americus Diamond in San Antonio has a beautiful facility. The staff is
always courteous, friendly and efficient. I purchased my engagement ring
and wedding band from Americus Diamond twenty-three years ago, in October 1985.
The lifetime warranty is an absolute plus!! I live 50 miles away, but still come
in every six months to get my rings cleaned and checked. Again, this is a great
facility with wonderful personnel. It's no surprise that it is so successful in San Antonio.
Sally & Garland, Hondo, TX 10/18/08
Very helpful. Answered all questions. Very knowledgeable.
Lacey, San Antonio, TX 10/18/08
Great service, very courteous. I was offered ideas and solutions that made me
happy and satisfied with my purchase. No heavy pressure, which I appreciate.
One suggestion-- Invest in larger mirrors. It might result in greater purchases.
Tonie, San Antonio, TX 10/18/08
We love Americus Diamond! Everyone here is so friendly and very helpful.
I don't think we will ever go anywhere else but here for our jewelry needs.
Everything here is so perfect. The service and professionalism is great.
The quality of the jewelry for the price we paid surpasses other places.
Everything and everybody exceeded our expectations. Thanks for everything.
Randy & Jodi, Robinson, TX 10/17/08
From the moment we walked in, we were greeted and educated on how
to choose a diamond. Steve was very helpful in assisting us in choosing an
engagement ring. We liked the large selection of jewelry and the atmosphere.
I was very impressed with the prices! I was expecting to pay a lot more,
but Americus Diamond's prices were very reasonable. Steve was very patient
and understanding, and I appreciate the fact that we left without telling him, and
returned a couple hours later and he still had the ring we wanted in his pocket!
My overall experience with Americus Diamond was one that I will never forget
and I will enthusiastically recommend my friends to come here.
Luis & Debra, San Antonio, TX 10/17/08
Excellent, prompt service. Informative and no pressure.
Very comfortable and professional environment.
Robert, San Antonio, TX 10/17/08
Thank you for helping us make the decision to trade my bands for
another design. I'm thrilled with not only my ring, but the diamond studs
we purchased in addition. Our associate, Enrique was not only patient,
but also very helpful. My husband and I are grateful for your assistance in
helping us celebrate our 26th wedding anniversary.
Mike & Dena, San Antonio, TX 10/17/08
Very friendly! Mondelle was very knowledgeable and courteous and
has a great sense of humor. The whole staff has been stupendous!
We will recommend Americus Diamond to anyone interested in buying jewelry.
Carrie & Justin, San Antonio, TX 10/16/08
I saw that Americus Diamond ad on TV and was impressed by the
quality of diamonds. I appreciate the education I received on diamond
grading. It is nice to do business with a company that backs up their
product. I feel confident that I made a good choice in purchasing my
wedding rings at Americus Diamond.
Bradley, San Antonio, TX 10/16/08
The sales rep, Carmen, was very polite and informative. We felt extremely
comfortable and not pressured to buy. She was not pushing us.
Carmen did a very good job.
Dina & Rodolfo, San Antonio, TX 10/15/08
All my experiences at Americus Diamond have been met by the most
courteous and professional individuals. From my initial shopping experience
eight years ago to today. In today's market where one looks at price,
customer service often goes out the window. It's nice to see a business
where excellent customer service is their primary goal, regardless of how
much you spend.
Sam, San Antonio, TX 10/14/08
My experience with Americus Diamond was amazing. Mondelle was very
attentive towards our needs. He offered suggestions and advised us about
a diamond show that we will be attending. Very informative, knowledgeable
and friendly. I am very pleased with Americus Diamond's customer service.
Shanay, San Antonio, TX 10/14/08
Open, bright, no pressure. Sales people are very helpful and friendly.
Great selection and great value. I started with Americus Diamond
in 2003 and came back to upgrade my wife's wedding ring and
bought diamond earrings as well. We'll be back! Enrique is great, too!
Jon, San Antonio, TX 10/14/08
We came in to Americus Diamond almost nine years ago. We were met with a
friendly and knowledgeable staff. We selected stones and a setting we both
loved and were able to pick it up the next day. Over the years we've added
to our jewelry collection and we ONLY shop here. Coming in for regular inspections
and cleanings is always a pleasure and they always remember us.
They even ask about our kids.
Debbie & James, San Antonio, TX 10/14/08
Americus Diamond is fabulous!! Karen was my sales representative when I got
engaged two years ago, and she was here when I walked back in recently to
buy my wedding ring with my fiancé. She not only remembered us both, but
continued to help us with our choice of band. She is such an asset to Americus
Diamond in her friendliness and professionalism. And to the rest of the staff, I
included my compliments... All very friendly and considerate. Thank you!
Doug & Jill, Seguin, TX 10/13/08
The service that my wife and I received at Americus Diamond was excellent.
The vast choices of jewelry was amazing and the service was prompt. Alfonso
was very patient and helpful with our purchase.
Jason & Kim, San Antonio, TX 10/13/08
My experience with Americus Diamond was great! The customer service that
I received was awesome! My rep Mondelle was very knowledgeable and my
experience her was very good.
Michael, Lakehills, TX 10/12/08
Mondelle was very helpful with his knowledge. He was very patient and made us
feel appreciated. There was never any rush or pressure to buy. He showed us
plenty of diamonds under the microscope and helped us find the perfect diamond.
Mondelle was always very courteous, respectful, kind and helped us with a smile.
Thank you Mondelle and Americus Diamond. You made us feel at home. Compared
to other jewelry stores, you guys are top of the line!
Viviana, San Antonio, TX 10/12/08
The store was very nice and the people are friendly. I heard about
Americus Diamond from my son. I saw the first ring and purchased it!
Margaret, Fredericksburg, TX 10/12/08
Great service and great products. Very helpful and patient.
JoAnn, Canyon Lake, TX 10/12/08
I have been shopping for an engagement ring for a while and I expected no be
hassled like I had been at every other jewelry store. I could not have been more wrong.
The staff at Americus Diamond was very helpful and very knowledgeable. They cared
about what I wanted and they didn't try to pressure me into a purchase. I am very
pleased with my overall experience with Americus Diamond and would not hesitate
to recommend them to anyone.
Jake & Laura, Universal City, TX 10/11/08
The staff at Americus Diamond has been extremely helpful. They helped my
then fiancé purchase my beautiful ring from Iraq and were very courteous when I
came in to buy our wedding bands. They've always greeted me with a smile, whether
I was making a purchase or just bringing my ring in for a quick shine for my
bridal portraits. My new husband and I will continue to buy our rings at
Americus Diamond.
Christine & Daren, San Antonio, TX 10/11/08
Especially compared to other jewelers, we received the best service at Americus Diamond.
There was not the pressure or annoyance that we have previously experienced
at other places. It was a good experience with nice help with our wedding ring
process. Thanks very much!
Alex and Klaus, San Antonio, TX 10/11/08
I came in with some concerns and the associate put me at ease with the situation
and fixed it with in less than five minutes. He was very helpful and informative
in my purchase and my choice of wedding band to compliment my engagement ring.
"Worry-free" is how I will describe Americus Diamond.
Michelle, San Antonio, TX 10/11/08
My experience at Americus Diamond was amazing. My husband and I walked into
the store and expected to just window shop. By the time we walked out that
evening, my wedding ring was chosen and it was exactly what I wanted.
Our salesman Mondelle made us feel very comfortable and answered all
of our questions. Not to mention he stayed passed closing time to assure
that everything was perfect. We feel like we not only got the perfect ring, but
we also made a friend. Every time I come back to get my ring cleaned, I will
always say hello. I recommend Americus Diamond to everyone I know.
Justin & Briana, San Antonio, TX 10/11/08
Americus Diamond has great customer service. I loved that the store has a vast
selection of engagement rings at low prices compared to other retailers. Every time
I come in I am helped out with great, prompt service. I love this jewelry store!
Great quality and service!
Lizzette, San Antonio, TX 10/11/08
Americus Diamond is the best diamond store we have ever been to! The
sales people are excellent and we're very happy with our purchase!
Mariana & Guillermo, Mexico, D.F., 10/11/08
We visited Americus Diamond once last week after hearing about the
store from the television ads. I met with Isabelle, who confirmed our opinion that
Americus Diamond is a professionally run business. We just made a purchase
and specifically sought Isabelle again. I will return.
John, San Antonio, TX 10/11/08
Isabelle is great! Very knowledgeable and honest!
Edward, San Antonio, TX 10/11/08
Very enjoyable experience! The staff is very knowledgeable and helpful.
The atmosphere at Americus Diamond is very comfortable.
Barbara, San Antonio, TX 10/11/08
I have been shopping for a Tag Heuer watch for a short time. I used the internet
to select what I was interested in and check prices. I had see TV commercials for
Americus Diamond, and became aware of your price guarantee, so I decided to
come check the selection and price. I found exactly what I was looking for at a
competitive price. The bonus for me was that, as an authorized dealer,
Americus Diamond can offer the full warranty and help with service. The
companies that sell online can not. My purchasing experience was very positive.
I was assisted right away, the salesman was very helpful and answered all of my
questions, and I made a quick purchase. I'll definitely consider Americus Diamond
the next time I'm shopping for fine jewelry.
Ann, San Antonio, TX 10/10/08
First time to the store. I was very impressed with the selection of inventory and
more importantly how organized the inventory is. The staff was excellent.
Mondelle was very informative, polite and definitely patient.
Maureen & Ricardo, San Antonio, TX 10/10/08
Americus Diamond has always treated me very well, when it comes to purchasing,
cleaning, or just making me feel comfortable in your store. You make our special
occasions complete. The salesman was very courteous and efficient. He helped us
to select the style of rings, and was able to take care of sizing them in a short time.
Alfred & Linda, Cibolo, TX 10/9/08
I visited another jewelry store in San Antonio before making my decision to
buy a tennis bracelet at Americus Diamond. The other store, although considered
very reputable, had a very small selection and none of the styles I wanted. I was back
at Americus Diamond within an hour to purchase my beautiful bracelet/
Helen, Fair Oaks Ranch, TX 10/8/08
We saw Americus Diamond's commercials and were interested in purchasing
wedding bands. Alfonso, our salesman, was very helpful in helping us understand
the grades and quality of the rings. This is our first purchase with this company
and I can promise that we will become regular customers.
Linda, Victoria, TX 10/7/08
I heard about Americus Diamond on television. It looked like a great store to buy a
ring from. When I came in, a man named Mondelle helped me. He was very nice
to me and helped me find what I needed. Also, he explained everything to me so I
could understand what I was buying and how things worked. I just want to say
thank you to Mondelle for your time and help!
Keridell, San Antonio, TX 10/7/08
Very, very helpful and informative. Very welcoming by all. To sum it up, EXCELLENT!
Tim, San Antonio, TX 10/7/08
I came in today to look at engagement rings. I am a very anti-marriage kinda gal,
but with the laid back atmosphere and friendly, not too pushy sales personnel,
my cold feet warmed and I was able to find something that fit my taste and more
than likely, his budget. All and all, a not so terrifying experience!
Thanks Americus Diamond!
Trisha, San Antonio, TX 10/6/08
I really appreciate the excellent customer service I received from Carmen. She spent
a lot of time showing me various earrings and I never felt pressured or hurried.
I think she did an excellent job of helping me in my decision. I also received some
assistance from Isabel, and I was very pleased with the help she provided.
Americus Diamond has excellent diamonds, but outstanding people like Carmen
and Isabel really make this experience enjoyable. This is a fantastic jewelry store,
not only for the beautiful diamonds, but for the outstanding service provided by
the staff. I will definitely recommend Americus Diamond based on my experience
today. I won't even consider going anywhere else!
James, Ellisville, MO 10/5/08
I first saw the ads for Americus Diamond on television. I was impressed with the
statement that Americus has no sales and the salespeople do not work on
commission. This gave me the impression that Americus Diamond based their
products on value. After coming in to the store, I was very impressed with the selection
and the sales people. My fiancé is extremely happy.
John & Carole Ann, San Antonio, TX 10/5/08
Tim was courteous and very patient with me. He knew his inventory well and also
exhibited strong product knowledge. I am very satisfied with my experience here
and am confident that I am receiving the absolute best value for my purchase.
Michael, San Antonio, TX 10/4/08
Americus Diamond is a great jewelry store to make purchases of fine jewelry.
I've purchased diamonds before and I have always been pleased with the
service. I would recommend my co-workers and friends to come to Americus Diamond.
Lorenza, San Antonio, TX 10/4/08
The experience at Americus Diamond was very good. The staff was very helpful.
Mondelle did a great job in helping us. He was very informative. Over all, the
customer service is what a fine store should have.
Katherine, Jourdanton, TX 10/2/08
Mondelle was a pleasure to work with. He was courteous, prompt, informative
and patient. When we're ready to purchase, we will be back to see him.
Kaleigh, San Antonio, TX 10/2/08
As soon as we walked in, we were greeted and welcomed by Mondelle. He provided
us with assistance and information with all of our questions. We highly recommend
him and all of Americus Diamond's staff to anyone that would be interested
in purchasing jewelry. :-)
Richard & Gina, San Antonio, TX 9/30/08
The service was excellent-- Alfonso was great. Another salesman offered us drinks
as we browsed around. It was my first time in the store and my husband's second
time here. It was a wonderful experience. Thank you!
Rita & Edward, San Antonio, TX 9/30/08
Awesome customer service. Steve went out of his way to explain the prices and
allowed me to try on different rings. He also graciously offered me refreshment.
Mondelle went above and beyond to wrap and package a ring that needed to
be mailed by the post office. I do extensive shopping and this typed of customer
service is the exception.
Maria, San Antonio, TX 9/30/08
For starters, the structure is beautiful. In my line of work light is very important.
The structure uses natural and artificial light wonderfully. As far as the service
goes, one could not ask for a more knowledgeable staff. I came through the
front door knowing a good deal about diamonds and Americus Diamond's staff
didn't let me down on their end. Both Steve G. and Alfonzo were knowledgeable
and polite. I walk on pushy salesmen and I never felt pressured once. I enjoyed
my experience at Americus Diamond and will always make the drive from
La Vernia, TX, to do business with Americus Diamond.
Jake, La Vernia, TX 9/29/09
This is my second upgrade in less than one year. I really enjoy the ease of
shopping for a diamond at Americus Diamond. There are a lot of options to
choose from and it is just made so simple because of their great inventory
system and their great staff.
Ivan & Brenda, San Antonio, TX 9/29/09
After hearing about Americus Diamond on TV, we decided it had to be our first stop.
Our expectations were beyond exceeded. Mondelle was very helpful and never
pushy in helping us find the perfect ring. He made the shopping experience very
pleasurable. The quality and selection of Americus Diamond's merchandise is unlike
any other store we visited. We will definitely recommend Americus Diamond to
friends and family.
Julia & Neil, San Antonio, TX 9/28/08
My wife and I were so pleased with the service we received from Dee Dee. She is
so professional and courteous, and she paid attention to our questions and concerns.
She is definitely an asset to Americus Diamond. We congratulate you on such an
awesome employee. Excellent service. We bought my wife's engagement ring here
seventeen years ago, and it was the same type of service that brought us back again.
We will be Americus Diamond customers always.
Emanuel & Flor, San Antonio, TX 9/27/08
My experience here was great! The customer service representative, Isabel, was very
accommodating. Excellent service!
Isaac, Live Oak, TX 9/27/08
I heard about Americus Diamond by watching a show on TV one late night. I
found it to be one of the most interesting shows I have ever seen, going into all about
how diamonds are found, formed, etc... About the service: Walking in, my fiancé and
I were greeted kindly. Then Mondelle attended us in a very modest and sincere way
which felt comfortable. He was also professional and supportive in explaining
and answering any questions. He was also very patient. A perfect salesperson.
Rudy, Castroville, TX 9/27/08
My fiancé informed me of this store, and for it to be the first place we looked. I really
like the atmosphere. The service was very quick and Mondelle was quite informative
and very attentive to our liking. He seldomly left us, has a great smile and personality,
and is very friendly-- A very helpful gentleman. We would definitely return in the future
and recommend our friends and family to Americus Diamond. I really enjoyed our
first visit. I have listened on KSAT 12 about the television show, but have never
really paid much attention. Now I am looking forward to viewing one. Thank you
for your friendly service.
Eliza, San Antonio, TX 9/27/08
Very good selection of diamond engagement rings and wedding bands. The
microscope was a nice amentity. Reasonable prices for diamonds and better
quality than other stores.
Jonathan & Jennifer, San Antonio, TX 9/27/08
Americus Diamond has a clean store and we were able to find everything we needed.
Enrique helped us out well. Henry helped us as well. Quality for quality, I wouldn't
shop anywhere else.
Alex & Jennifer, San Antonio,TX 9/27/08
I love the prices and personal service/ attention. I always recommend my
friends to Americus Diamond. Mondelle helped me place an order for my
Christmas gift. I really like the friendliness and helpfulness of the staff.
Thank you so much!
Daniel & Luisa, San Antonio, TX 9/25/08
My experience today was great. Theresa helped me and was so very patient and
willing to go that extra step. I appreciate her kindness. I look forward to working
with her again. Many thanks!
Christine, San Antonio, TX 9/24/08
Americus Diamond is by far the best jewelry/ diamond retailer I have ever been to.
I have enjoyed my experience at Americus Diamond and always look forward
to coming back. Because of the high quality of their inventory, wonderful and
educated staff, and the trade-in policy, I would not consider making a serious
diamond purchase any where else.
Ray, San Marcos, TX 9/24/08
We live in the UK (Guildford Surrey) and saw the advertisement on American
television while visiting San Antonio. The diamonds are a present for my wife
on our 40th wedding anniversary.
Colin, Guildford Surrey, United Kingdom, 9/20/08
My husband and I came to Americus Diamond out of curiosity on their prices, how
they compare with the other high-end jewelry stores. I was amazed at how their
prices are pretty fair and much less than most jewelry stores. I came looking for a very
nice sapphire ring for my 27th wedding anniversary and I found the style I liked.
Kevin helped me and he wasn't pushy on anything. He gladly and patiently waited on me
and showed me everything I pointed out in the case. I also like their trade-up policy. Very
reasonable. He showed me up close on a diamond microscope what the stones look
like up close. No one has ever done that for me before. I will definitely be back for a
second or more purchases in the future.
Carmelita, San Antonio, TX 9/20/08
We love to come to Americus! The diamonds are beautiful. The trade-in policy
rocks! Theresa is a wonderful salesperson. She is very patient and not at all
pushy. I only wish they had a volume discount!
Tiffany, San Antonio, TX 9/19/08
I looked around for quite some time at Zales and other retail diamond stores
and one night I saw Americus Diamond's television show explaining, in detail,
their products and knowledge of diamonds. After watching the show, I came to
visit the store and wasendlessly guided, helped and displayed the quality
diamonds Americus Diamondcarries. Dee Dee was so kind, dedicated and
patient with every ring. She did an awesome job. Now I'm back to purchase a
ring, and Rick took and explained the beauty of each diamond. I picked the right
ring for the right person, which resulted in my writing this review for
Americus's professional, courteous and perfect service!
Ernie & Janet, San Antonio, TX 9/16/08
Mondelle was very helpful and patient!! Overall, very good experience! Not
pushy at all! :-)
Amanda & Zack, San Antonio, TX 9/16/08
My first diamond!! A great experience and a helpful salesperson (Enrique)!
So many beautiful things to choose from. I found the perfect diamond
ring for me. Thank you!
Candi, Blanco, TX 9/16/08
I was very pleased with the service I received. Alfonso was very patient. I would
definitely recommend Americus Diamond to anyone serious about nice jewelry. This
is the third time in seventeen years. We have made a purchase and have been
very pleased.
Dawn, San Antonio, TX 9/16/08
We must say how completely wonderful Alfonso treated us. He was very knowledgeable
about the style and quality of the jewelry. Wow! What an experience! Alfonso is a
fabulous guy and a terrific sales person. Thank you so much.
James & Deborah, San Antonio, TX 9/16/08
Mondelle was exceptionally informative about Tag Heuer watches. I explained to him I
would come back to seek him when I am ready to make my purchase. Also, the whole
experience at Americus Diamond was very pleasant.
Lourdes, San Antonio, TX 9/15/08
We are very satisfied with our experience. Carmen was incredibly patient with us and answered all
of our questions. Although we arrived shortly before closing time, Carmen did not make us
feel rushed or pressured to purchase. We returned a few weeks later and Kevin helped
us with our purchase. Kevin was also very patient and incredibly helpful.
Jennifer & Antonio, San Antonio, TX 9/13/08
Great location and wonderful layout. Personable and helpful staff. I love
coming here. Americus Diamond is my #1 choice for jewelry and diamond shopping.
Sharla, San Antonio, TX 9/13/08
Enrique was very pleasant and most helpful. The information he gave us will definitely
have us returning in the near future-- And we will be looking for him.
Veronica, Boerne, TX 9/13/08
I was first referred to Americus Diamond six years ago by my older brother and his wife.
They said Americus offered the best value and service. A year ago my girlfriend and her mother
stopped in and she found the ring "that she's always wanted." Americus entered the ring
and her info into their system which made the ring selection process flow rather
smoothly. I have since been into Americus Diamond twice and was treated with respect
and patience, which I appreciate since a decision of this magnitude should not be rushed.
After being helped by four different salespeople, I found the diamond to go with my
love's ring. I feel fortunate to have the chance to propose to my future wife with a ring she desires
and I already have it in her size since Americus got that information, too. I know I bought this symbol
of commitment at a great price, unrushed and with all the help and diamond information I needed.
Thank you Americus!
Tim, San Antonio, TX 9/13/08
I wanted to purchase a diamond ring for my wife, but I was hesitant because of
my lack of knowledge. After watching "Buying Diamonds Intelligently," I had the knowledge
I needed, and Americus Diamond would be where I make my purchase. I came to the store
and met Henry. I also worked with Erin. I was very impressed by the customer service. Henry
was knowledgeable, he answered all of my questions and there was absolutely no pressure
throughout the experience. Erin also spent several hours showing us different diamonds
and was very patient. I appreciated the outstanding customer service and I appreciated
that there was no pressure. It was a very comfortable experience. We are extremely
happy with the purchase we made. The next time we buy a diamond, we will plan to come
to Americus Diamond and ask for Henry!
Jim, Ellisville, MO 9/13/08
Henry was great. He was great with suggestions, patient despite our indecisiveness, and
extremely friendly. We felt very comfortable discussing our options because
of his hospitality. We'll ask for Henry next time we come back.
Anthony & Cynthia, San Antonio, TX 9/12/08
My husband and I bought our wedding set at Americus Diamond and have
always happened to get very experienced and happy employees. Great
customer service.
Janie, San Antonio, TX 9/12/08
I love my ring that I got for my engagement. I get compliments on it all the time.
The ring quality is great and the selection was more than I imagined. The warranty and trade back
is something we loved and plan to use in the future. Even the jewelry cleaner is great!
Victor, San Antonio, TX 9/12/08
My experience at Americus Diamond was excellent. Henry greeted me as I walked in
and assisted me throughout my selection process. He is very knowledgeable and
patient. Overall, a very nice experience. I was impressed that my new ring
would be completed within four hours. That's service! Henry did a great job. Thank you!
Dina, San Antonio, TX 9/11/08
This was my first time here and the staff was incredible and very helpful. It is
a beautiful store with amazing prices. I will be coming back to purchase very soon.
Thank you!
Jeanette, San Antonio, TX 9/11/08
A wonderful experience as always! I love coming into the store. The diamond
and the selection are beautiful and the staff is always friendly and happy to help.
I would never buy my jewelry anywhere else but here. Thank you for great
customer service always.
April, San Antonio, TX 9/11/08
I thought it was amazing how they reset my wedding ring.
It is beautiful! I love it!
Shelby, San Antonio, TX 9/10/08
I appreciated the courteous, professional and patient service I received while
I looked through numerous pieces. I never felt rushed and I am very happy with the item I chose.
I always recommend Americus Diamond to friends and family.
Shirlee, Mico, TX 9/9/08
Mondelle and Alfonso were extremely friendly and helpful. They were knowledgeable
and made my experience with Americus Diamond a positive one. They are the reason I would
back and tell all my friends about it.
Jennifer, San Antonio, TX 9/9/08
Been shopping here since 1995. The staff is extremely friendly.
Returning customer for years to come!
Brett & Lorraine, San Antonio, TX 9/9/08
My husband (fiance at the time) went looking at several jewelry stores all over
San Antonio and didn't feel that special joy until we came to Americus
Diamond. We saw so many beautiful settings for both of us. What really sold us
besides the beautiful rings was the warranty they offered, and the trade up capability. We
have had our rings for a year and a half, and coming in to get our rings serviced is
quick and easy. I recommend Americus Diamond to anyone looking for jewelry.
Lisa, La Grange, TX 9/9/08
I have been in jewelry for 22 years and this is the most impressive store
I have ever seen. Took my breath away. Mondelle was excellent.
Mark, Marysville, MI 9/9/08
A wonderful experience! I knew nothing about "settings." Mondelle was an excellent
resource. He was attentive, patient and incredibly knowledgeable about the settings, the
diamonds and the store policies. This took the guess work out of my search. And I loved the
volume of selections. There is something for everyone!!!
Patty, San Antonio, TX 9/8/08
Americus Diamond is one of my favorite stores. Americus displays hundreds and thousands of
beautiful and perfectly cut gemstones with much lower prices than any other jewelry
stores in San Antonio. You can select from all different levels of quality and sizes. Best of all, you will
never regret your purchase because the prices are incomparable.
Michelle, San Antonio, TX 9/6/08
My parents suggested Americus Diamond when my husband and I were ready to buy
our wedding rings. We didn't feel like we could afford anything in the store, but when we
came to look, we were glad we did! Everyone was so friendly. No one cared that we were
on a tight budget. When we come back for cleanings, everyone continues to be very nice.
Today my mom and I are back. Steve has been so helpful to my mom and Mondelle
has been great to me. My husband and I recommend Americus Diamond to everyone.
My husband has told me that we should only buy jewelry from here for now on.
Thanks for being so great to us.
Amanda, Live Oak, TX 9/6/08
Enrique was an outstanding help in many ways. I would highly recommend Enrique
and Americus Diamond to my friends and family.
Blake, Helotes, TX 9/6/08
Very helpful and informative. Not pushy. Very nice and patient.
Mark & Amy, Seguin, TX 9/6/08
I was told to come here by a friend in Victoria. I looked Americus Diamond up on the
internet and saw the choices. We scheduled a trip to San Antonio to visit Americus.
Isabel was very patient with me and I looked and tried on every single ring I wanted to. I finally
made a choice after two hours. I love my wedding set! Thanks for a great shopping experience.
Kathy, Victoria, TX 9/6/08
I enjoyed the large selection and friendly service. My salesman, Steve, was very patient with me
and spent a lot of time explaining the differences in the diamonds.
Yvonne, Nixon, TX 9/6/08
Service was friendly and prompt. The salesman was able to give us helpful suggestions.
Darlene, San Antonio, TX 9/5/08
Fast and friendly service. The sales associate, Carmen, took the time to help us find the perfect diamond earrings.
Her knowledge was extremely helpful and her opinion was appreciated. We have purchased from
Americus Diamond before and will keep returning for the quality and excellent service.
Dave & Dena, San Antonio, TX 9/3/08
Very respectful and knowledgeable. A great selection of different styles.
helped me out with every question I had. A great experience and very pleasant.
Brian, San Antonio, TX 9/3/08
Enrique was so courteous, prompt and helpful. He made my visit very satisfactory!
Americus Diamond had the best price in San Antonio.
Michelle, San Antonio, TX 9/2/08
Excellent customer service! Been coming to Americus Diamond since 2000 and will be
coming until the end. Great trade-in program.
Rolando, San Antonio, TX 9/2/08
We were very pleased with your beautiful diamond store. My husband surprised me. I was very
happy when he said I want you to pick a ring from here. You have the most beautiful
diamonds and fine jewelry. Our children have all gotten their wives' rings here. You have
very good service. Enrique was great. His service is very good. My diamond is beautiful and
I am going to show it off for many many years to come.
Mary, San Antonio, TX 8/31/08
We have been in Americus Diamond many times to upgrade and/or clean my earrings. Each
experience has been a great experience. We feel very welcomed if we are spending a few hundred
dollars upgrading or a few thousand dollars with a new buy. I love how everyone makes us feel
welcomed and never rushed. Jeff and I know that our engagement ring will be bought at Americus Diamond
because we feel so comfortable here. Thanks so much again.
Jeff & Amy, San Antonio, TX 8/31/08
Great selection! Henry was a great help and explained your policies for exchanges.
Second time buying here and look forward to upgrading our jewelry here in the future.
Cesar, Helotes, TX 8/29/08
The experience at Americus Diamond was great. Service is friendly and overall, exceptional.
Henry was great. He did not pressure meto buy anything like the other stores. I had to visit six
stores to find out how wonderful overall service can be. Keep up the great work!
Francisco, San Antonio, TX 8/29/08
We purchased our wedding rings over ten years ago. We come back for cleaning/
maintenance on our rings twice a year. Your service is great, professional and speedy!
We've enjoyed being your customers.
Susan, San Antonio, TX 8/28/08
Awesome help! Very nice and great advice given. Thank you!
Tina, Dhanis, TX 8/27/08
I like the trade-in policy and feel that I got a great deal here. Enrique's expert service made
it fast and easy. I will definitely recommend Americus Diamond to a friend.
Gena, Irving, TX 8/27/08
Purchasing form Americus Diamond was a pleasant experience. Everyone was very helpful
and knowledgeable about products and preferences. Thank you!
Rachel, Baltimore, MD 8/25/08
Thank you very much for your patience, time and effort. I really appreciate it.
Americus Diamond gave me exactly what I wanted.
Raul, Piedras Negras, Mexico 8/24/08
I felt really comfortable and the staff was very helpful and nice to me,
especially Steve, who helped me from the beginning and guided me to pick out
the perfect ring form my soon-to-be fiancé!
Gerardo, Eagle Pass, TX 8/24/08
Henry has been very pleasant to shop with for an engagement ring. He has been
very kind in showing a variety of rings and diamonds. He even got Melissa to model the
rings for me! Between the two of them I have had a really good experience at
Americus Diamond shopping for an engagement ring. I will definitely recommend people
to come to Americus when looking for jewelry.
Juan Pablo, San Antonio, TX 8/19/08
Henry is on top of his game. Outstanding advice. Excellent service. Great attention
to detail. And he remembered my name a week later. Henry earned
Americus Diamond a loyal customer.
Ron, Boerne, TX 8/19/08
I have been to Americus Diamond four times. It was finally on the fourth try that
I found what I wanted. Thanks to the persistence of your staff and especially Mondelle.
Ricardo, San Antonio, TX 8/18/08
Americus Diamond has been wonderful- for the past six years I have worn my ring
with confidence. I had a surprise today when the solitaire (prongs and all!) broke loose
from my setting. Luckily I noticed right as it happened and was able to pick up the
diamond immediately from my desk. First panic hit that my ring had broken. Then relief
when I realized that Americus would take care of it for me. I've always brought my ring
in for "check-ups" and felt sure that they would take care of it. They did, with kindness
as always. I would highly recommend Americus Diamond to anyone, and don't forget
to get your "check-ups" every six months!
Kari, San Antonio, TX 8/18/08
Mondelle was great! Very personable-- He took excellent care of my friend
and me. He was very knowledgeable and helpful, especially to me because I
didn't previously know very much about diamonds or purchasing jewelry.
Keep him around! When I come back for my ring I will absolutely
come to Americus Diamond.
Rachel, College Station, TX 8/18/08
Mondelle was more than amazing. He led me to the exact ring I wanted and walked
me through the different cuts, styles, and quality. I am so impressed with the selection
and the knowledge for the workers. I am so happy with my final selection and
I hope that this decision is life long.
Liz, San Antonio, TX 8/18/08
Two recent visits to Americus Diamond showed my fiancé and I just how professional
the Americus Diamond staff is. We purchased our engagement ring and both wedding
bands due to the pleasant experience we enjoyed.
Don & Karelee, San Antonio, TX 8/17/08
I had a very pleasant and wonderful experience purchasing my wedding band/
husband's wedding, and diamond earrings, not to mention my husband purchased
my engagement ring here. Americus has a huge variety of jewelry and the service
is great. Everyone is friendly and I would come back again. Thanks for a job well done.
Christine, San Antonio, TX 8/17/08
We really like that Gail's diamond will be inspected and cleaned on a regular
basis at no cost. We found the staff to be knowledgeable and helpful without being
too pushy. Customer service is very important to both of us and we feel we get that here.
Michael & Gail, San Antonio, TX 8/16/08
We love this store. Good location.
Sherri & Joe, New Braunfels, TX 8/16/08
Teresa helped us today and she was very helpful and knowledgeable. We really
liked how she listened to us and showed us the pieces that we ultimately bought.
We became Americus Diamond loyal customers today. Not to mention, the
prices were fantastic!
Edward & Adrienne, Selma, TX 8/16/08
I think Americus Diamonds are beautiful and your patience with my wife and I in the past
when you were on Loop 410 is what brought us back. However, now that we have been back,
it is Henry's patience and kind hearted spirit that will keep us coming back. Thanks
Americus Diamond, but most of all, thanks Henry!
Sammy, Aransas Pass, TX 8/15/08
Friendly environment, nice employees, makes buying easy.
Aldo & Ararely, Del Rio, TX 8/13/08
From the first time I saw a commercial for Americus Diamond I knew that I wanted to go
there for my engagement ring; and I am definitely glad that I did. Steve was such a wonderful
help for my fiancé and I. He made our experience completely hassle-free and full of
information that was extremely useful. There's not one bad thing I can say about
Americus Diamond or our experience working with Steve. I'll never think of going to
another jewelry store!
Adrianna & Roel, Austin, TX 8/12/08
Alfonso was most helpful and patient in helping us. He made our purchase a fun,
enjoyable experience. Thank you for having people of this caliber available to help us.
Patty, Fredericksburg, TX 8/12/08
We have been in twice to look for our 15th anniversary diamond ring. Karen helped
us both times and was extremely knowledgeable and helpful. We shopped around--
no one knew as much or had as big of a selection. Thanks for helping us find the perfect ring!
Kenneth & Penny, Floresville, TX 8/12/08
I will never shop for diamonds anywhere else! The customer service at this store
is the best. Everyone is so nice, always smiling and makes the diamond buying
experience excellent and fun. Thank you!
Paige & Chris, San Antonio, TX 8/11/08
Alfonso was very helpful while showing me through the wide selection of engagement
bands and walking me through my purchase. Great buying experience!
Michael, San Antonio, TX 8/11/08
I have been a customer of Americus Diamond for a number of years. I'm always excited to see
the wide variety and selection to choose from. I particularly appreciate the attention your
associate Henry has always given me. He is not only very knowledgeable, but has been
very patient with me. I feel very satisfied with my purchase.
Elsie, San Antonio, TX 8/10/08
Our visit was great. Alfonso did a really good job with assisting me in finding the ring
and diamond that I wanted. The service was excellent and we are very pleased.
Also, he was very polite and professional. This is definitely the best jewelry store in
San Antonio that I personally visited.
Ricky and Terryse, Blanco, TX 8/10/08
Our experience at Americus Diamond has been wonderful. The staff and the
selection was awesome. I would highly recommend anyone to shop here before they
go anywhere else. I will never shop anywhere else.
Casey, Seguin, TX 8/10/08
This is our second ring purchased from Americus and the quality of rings and the
selection is always top notch. We don't even waste our time shopping around now
because we know we are getting a great value at Americus Diamond.
Vrinda & Johnnie, San Antonio, TX 8/9/08
The salespeople were very friendly and helpful. They offered many more services
than any other places and we are very pleased with our experience.
Travis & Kelly, Center Point, TX 8/9/08
I have been coming to Americus Diamond since 2001 and I feel Americus has great
quality and sales staff. The 20% sales return policy is the BEST! I have sent many
customers to Americus over the years and they are all very pleased. For the time I have
been coming to the store, my sales person has always been Enrique. He is not only a
fine young man but a true salesman that is very caring and knowledgeable.
Enrique is a great asset to Americus Diamond. He is one of the reasons I buy
from Americus.
David, San Antonio, TX 8/9/08
We were lost souls going from jewelry store to jewelry store until we decided to listen
to our moms. We thought Americus Diamond was for the high-end upper class customer.
To our surprise, the bridal collection was exquisite. Henry approached us with a great
smile and offered his years of experience. He listened to us and showed us many
beautiful settings. His patience and knowledge of the product and extensive services made
us feel confident the we have found our jewelry store and our ring. We are very blessed
with his devotion to this company. Thank you, Henry, for making our search fun and
memorable. We're looking forward to coming back soon.
Ursula & James, San Antonio, TX 8/8/08
I've been to Americus Diamond several times, doing research on my future purchase,
and I have been very impressed. Compared to other jewelers, the customer service is
off the charts and their jewelry is unmatched in both quality and price. Seeing is believing;
I will definitely be back for all my jewelry needs.
Richard, San Antonio, TX 8/6/08
Being that this was our first visit to Americus Diamond, we didn't know what to expect.
We are happy to inform you of the polite and professional service that we received from
Steve G. Hw explained in full detail every question that we had, and gave us refreshments
on top of everything else! Thanks for so much wonderful service.
Ted & Sharon, San Antonio, TX 8/6/08
We've been shopping at Americus Diamond for ten years and this is our seventh purchase.
We recommend Americus Diamond to everyone we know. The salespeople are always helpful
and friendly. We never feel pressured. When it comes to jewelry/diamonds we never
consider anyone else and always come to Americus. We are also very happy that
Americus Diamond sells TAG watches, which we just purchased. The discount is unbeatable!
Jill, Universal City, TX 8/3/08
We came to Americus Diamond based on the TV ad and a bad experience from other
jewelers. Great selection! We were immediately contacted and were made to feel at home.
Mary was fantastic!! She was very informative and helpful, and made us feel comfortable.
Mary walked us through each step of the way and answered all of our questions. We will
definitely come back! Thanks for everything!
Tania & Michael, Converse, TX 8/3/08
We have had a great experience both times we have been to Americus Diamond.
Henry was the main contributor to our experience. He made us feel very welcome and
educated us about purchasing the perfect engagement ring for us. He was very patient,
friendly and knowledgeable. Thank you very much. We have the perfect ring-- I love it!!!
Thank you very much, Henry!
Madalyn & Bret, San Antonio, TX 8/2/08
The employee was excellent. Mary was patient and informative. We think the upgrade
idea is very unique and beneficial for both the customer and Americus Diamond.
These two reasons alone will keep us coming back. Thank you.
Carmen & Johnny, Converse, TX 8/2/08
It was a pleasure working with Isabel. She is very knowledgeable and friendly.
Picking the right diamond was important to me and I didn't feel rushed. Isabel was
patient and showed me a good variety to choose from. This is where I shop for all
my jewelry, and I will continue to shop at Americus Diamond because they have the
best quality diamonds and the friendliest/ no pressure sales staff.
Margaret, La Vernia, TX 8/2/08
I am very impressed with the selection of rings. Enrique was so helpful with getting
us exactly what we wanted. I will definitely recommend Americus Diamond to anyone
interested in purchasing fine jewelry.
Danielle & Jason, San Antonio, TX 8/1/08
Americus Diamond conducts business in a very professional manner.
My salesperson, Steve G., was wonderful as he assisted me during my visit.
The selection of jewelry was great-- lots to choose from!
Kimbrelee, Jourdanton, TX 7/30/08
Alfonso, assisted by Henry, was very polite, helpful and did not pressure us. I felt like
I was at Tiffany's (sort of.) No really, it was great fun and everyone, even the
policewoman was nice!
Jim & Mimi, San Antonio, TX 7/29/08
I have now bought from Americus Diamond three times and each time was a great experience.
We traded in my wedding band and three times have always found a high quality ring in
our price range. We wish that we bought my engagement ring here because the
company we bought it from was deceitful and also went out of business the same year.
They were a very hard company to work with unlike Americus Diamond.
Anonymous 7/29/08
I searched all the other jewelry stores and didn't find a selection that comes close to Americus.
I bought my wedding band and engagement ring here and two years later, they still could
provide me with an extra matching wedding band. I don't even shop around anymore
because nothing else compares.
Jay, San Antonio, TX 7/28/08
Today was my very first experience at Americus Diamond and I must say it lives up to its
reputation! I could not believe how many options I had for a ring and believe me-- It's a
tough decision to make! Mary was very nice and helpful and patient while I looked at almost
every case. My fiancé and I have a lot of confidence in Americus Diamond's beautiful
diamonds and rings. We will not go anywhere else.
Cindy & Jason, San Antonio, TX 7/26/08
I've been a customer of Americus Diamond in the past and have always found them to be honest
and fair. Today's visit is my second diamond purchase with the upgrade program. As stated over
five years ago, I received credit in the form of the full original purchase price from my first
diamond. On this purchase, Enrique was more than just a sales associate, he took the time to
assess the price for value, and I received two times the diamond for a modest price increase. In
the future, Americus Diamond will continue to be the place I shop for diamonds, due to the
knowledgeable staff and customer service.
Brandon, San Antonio, TX 7/25/08
Absolutely gorgeous pieces. I always find something different on each trip-- interesting
but very individual. I never leave empty handed!
Leslie, San Antonio, TX 7/25/08
We have been to Americus multiple times and always walk out feeling comfortable. We were
never pressured, even when they were closing the store and we were still looking!
Michele has helped us at least twice and she went above and beyond to find what we
wanted, and for the price we wanted! All of our visits have been amazing compared to
our visits to other jewelry stores. Even if we are here just to get our rings cleaned,
we are still treated with the same warm and courteous service as if we were here to buy
something. We highly recommend Americus Diamond to all of our friends who are
looking to purchase jewelry for their loved ones or themselves.
Katherine & Jason, San Antonio, TX 7/25/08
I don't think there was really anywhere else I have ever considered buying a diamond.
I have been in here one other time on recommendation and have never really had the
same service anywhere else since. I like that there is no pressure and I can have any
associate help me when I come in. The quality of diamonds I have seen here is unsurpassed
and the prices are what I would expect or less than that even. I have had many
recommendations long before I came and I can say that now, I will be the one giving the
recommendations.
Greg, San Antonio, TX 7/24/08
We had a wonderful time buying my diamond and my ring. Alfonso was very helpful
and informative about diamonds. We really enjoyed ourselves a lot.
Kristine & Heather, San Antonio, TX 7/23/08
We've had a pleasant experience. You have a beautiful setting here and a great selection.
You also have a very good guarantee. We would consider shopping here again.
Ed & Julie, Bulverde, TX 7/22/08
After dating for a year or so, we started visiting Americus Diamond to look for rings.
At first it was just a "dream," then with each return visit (about 7) we became more
and more excited about purchasing my rings here. Finally we returned with the
intent to find the perfect ring. Ironically, Enrique was the same gemologist we met with
a year earlier! It didn't take long once Enrique brought out some rings to find the right one.
After years of searching and looking, the right ring was found! We are thrilled to have found
each other and to have found the symbol to the start of our lives together. Thank you.
Travis & Claudia, San Antonio, TX 7/22/08
Henry did a tremendous job helping us select a band. We are teachers, so we don't have
a lot of money. Coming into this store is a little intimidating, but Henry put us at ease
right away. He was patient and thorough, and never one did I fell condescended to (which
I have to admit I was a little worried this might happen.) Another gentleman showed me
watches, even though it was probably obvious I was not buying. Great store! Thank you!
Joshua & Liliana, San Antonio, TX 7/22/08
The store was clean and cool. The service was perfect, I was greeted immediately
and the sales representative was courteous and patient.
Brandon, San Antonio, TX 7/22/08
Tim was very nice and made my husband and I feel very comfortable. He was very
knowledgeable and patient with us. We appreciated that. He has great people skills.
Thank you.
Daniel & Maria, San Antonio, TX 7/22/08
I enjoyed working with the staff because they listened to what I was looking for
and how much I wanted to spend. Unlike other jewelry stores, they did not try to
put me in a ring that I was not looking for, or at a price that I could not afford.
Kenny, Lakehills, TX 7/22/08
Alfonso was very patient, knowledgeable and extremely kind. He was bilingual as well!
We will return to Americus Diamond and hope to see him soon. He is definitely someone
that we will recommend to our friends.
Margarita, Laredo, TX 7/21/08
We love Americus Diamond. The trade-in policy s especially nice. I have upgraded
both my earrings and my wedding ring. We will keep coming back as long as we can keep
trading up. I also really like the fact that the prices are displayed on the jewelry. The sales
people are always great and there is never any pressure to spend more than you want.
John & Lynne, Helotes, TX 7/21/08
The service here is exceptional. We were helped as soon as we came in the door. Alfonso
was very helpful and informative. The prices are the best and the quality is excellent.
Jennifer, San Antonio, TX 7/19/08
Everyone at Americus Diamond is always friendly and professional. They are also very
helpful and patient, giving their clients the time needed to choose the perfect gift.
Claudia, San Antonio, TX 7/19/08
I love this store. The layout is fantastic. It is great to walk through a store and see
everything on display. The guarantee and the buy back deal is very nice. The
staff is very polite and patient.
S., San Antonio, TX 7/19/08
Americus Diamond has the most beautiful jewelry in the world. The displays are beautiful.
The staff is extremely professional and organized. The guarantee good with the
exchange system.
Barbara, San Antonio, TX 7/19/08
Americus Diamond has a great selection of engagement rings. My fiancé was able to
find the ring that I wanted with the help of the staff at Americus Diamond. I was very
satisfied with the service after the purchase. Everyone is very helpful and nice
each time I have been to the store. I am so glad my friends recommended for
us to come here.
Caryn, San Antonio, TX 7/18/08
This last visit to Americus was extremely satisfactory. I came in to look for a wedding
band and was immediately helped. The salesperson knew exactly what I was looking
for and found it quickly. I am excited to have found the wedding band I had hoped for.
Erica & Roland, San Antonio, TX 7/18/08
Americus Diamond has the best quality of diamonds and the staff is so helpful.
Sandra, Del Rio, TX 7/18/08
A friend referred me to Americus Diamond. I was helped by Enrique, who was very
knowledgeable and personable. He made the diamond buying process very comfortable for me.
I would recommend Americus to others. I liked having the GIA information on hand to
show the details of the diamond purchased.
James, San Antonio, TX 7/18/08
My husband and I love coming to Americus Diamond. The service is great and we
are always welcomed with a friendly smile. We buy all our jewelry here. Thank you
Americus Diamond for all the memories we celebrate.
Rosalinda, San Antonio, TX 7/17/08
The store location is great... very bright and open layout. My salesperson was helpful and
prompt. I will continue to use Americus Diamond for future jewelry purchases.
Debra, Converse, TX 7/16/08
Have been here many times and have always received great service.
Today was not different; excellent service and great selection.
Debbie, Boerne, TX 7/16/08
Enrique had amazing customer service, He helped with the entire purchase with a smile.
He's an awesome person to do business with!
Jennifer, Boerne, TX 7/16/08
Our experience at Americus Diamond was fantastic from the start. Mondelle was extremely
helpful and was full of confidence and answers. My fiancé also had a great experience
when selecting my engagement ring and refuses to go to another jewelry store.
Heather & Casey, Seguin, TX 7/15/08
Since the first visit here we were greeted by Tim whom was very very friendly and
knowledgeable about the product. Once he learned my tastes, he showed me everything
he thought I would like. We, my husband and I, have been customers of Tim's for over a
year and because of Tim's professionalism and expertise, we will always be
Americus Diamond customers. Tim is an asset and a positive and productive team
member to have on your staff.
Pattie & Kevin, San Antonio, TX 7/14/08
Pleasant setting. Staff was courteous, helpful and knowledgeable. Coffee, champagne
and sparkling water were a nice touch. No pressure sales, which made it more enjoyable
for me. I've walked out of many like stores due to sales personnel.
John, San Antonio, TX 7/14/08
The various times we have visited your store, all the personnel has been very helpful and
courteous. This is our second trade-in, and Henry has assisted us on both occasions.
He has been very knowledgeable. and courteous in showing us various rings and making
suggestions in combining stones. Keep up the good work!
Mary and Gabriel, San Antonio, TX 7/13/08
Our experience at Americus was very very excellent. Karen was great at explaining
everything about the diamonds.
China Grove, TX 7/13/080
We had a great experience with Americus Diamond. I would refer it to anyone looking to find
great jewelry at wonderful prices. The staff is extremely nice and friendly. It will be
somewhere we will shop forever.
Brandie, Houston, TX 7/12/08
The store is beautiful and the service can't be beaten. Great selection of rings and they are very
upfront about prices and integrity of the diamonds. We really appreciate that! We had a great
time and left with the ring we had both imagined!
David & Shana, San Antonio, TX 7/12/08
I absolutely love my ring. I've never seen a ring like it, and I've always wanted a ring that is
unique but not too far from traditional. The store is always clean and has beautiful fresh
flowers. The service has been great-- they really helped my fiancé and I customize our
rings exactly the way we wanted them. And their policies to trade-in or adjust or clean are
the best we've found. We wish there were more styles displayed online, but seeing the
store and how vast the selection, it's understandable.
Ryan & Shannon, San Antonio, TX 7/12/08
With all of the selection, you can't possibly leave here without finding what you want.
Isabelle was very knowledgeable and nice. I have been looking for awhile and this
was the best customer service of all. Thanks and keep up the good work!
Jose, San Antonio, TX 7/12/08
Beautiful showroom. Very knowledgeable staff. The man that helped me was Jason and
he was extremely helpful. I found exactly what I was looking for. Keep up the great work.
Donald, San Antonio, TX 7/12/08
Our experience at Americus Diamond was better than we expected. The store had many
selections to choose from. Michele was very helpful and patient with us. We would
recommend Americus Diamond to anyone and everyone.
Jason & Marielis, San Antonio, TX 7/12/08
I have made three purchases from Americus Diamond and the service and selection keeps
me coming back. The sales associates are very helpful and hassle free. I have been pleased
with all of my purchases and will continue in the future to make purchases from Americus Diamond.
Chris, San Antonio, TX 7/12/08
We have visited San Antonio for many years and have been intrigued by the
commercial. We visited today and the service were as advertised. Henry was very
professional. He was not "pushy" and allowed us our space and time to decide.
He gave honest opinions on our choices, regardless of cost.
Roland, Colorado Springs, CO 7/12/08
The store had a great selection of rings, of all types and all price ranges. When I arrived I was
greeted promptly and courteously. The sales associate was friendly and never pushy on me to
buy something that I didn't want. I got the ring I was looking for at a reasonable price.
My overall experience was very positive and I will shop here again.
Jose, Austin, TX 7/12/08
The reason I came back to Americus Diamond is because of their staff. During my initial visit I had
several very knowledgeable staff members help me pick a style of band, cut of stone, and they
worked within my budget. Enrique was very pleasant to talk to and he took time to explain not only
the difference between several stones I was looking at, but he also took the time to let me examine
the stones through a gemological microscope. I was surprised to see the difference between the
two diamonds I was considering. With all of the personal service, Americus Diamond has earned a
customer for life.
Ketan, San Antonio, TX 7/11/08
My niece introduced me to Americus Diamond at the 410 location. I purchased a beautiful
diamond ring. I found the salespeople very helpful and patient. Their selection of diamonds is
unbelievable. Since my first purchase I've returned to their location on I-10 and De Zavala,
where I purchased diamond studs and a matching pendant. The store is very nice and
the salespeople are the best.
Patricia, San Antonio, TX 7/9/08
The best experience I have ever had buying anything has always been at
Americus Diamond. The care and consideration from each of the staff personnel
is excellent. I have told many people to shop at Americus Diamond because of the
way I have always been treated when I am there. Thanks Americus Diamond.
Cynthia, San Antonio, TX 7/8/08
We find that the service and the employees at Americus Diamond are beyond fantastic!
I would recommend this store to anyone. The jewelry is far above any we have seen.
Cathy & Klaus, New Braunfels, TX 7/8/08
My nave is Dave, a return customer to Americus Diamond. I came back to your store
because of the great service I received in the past. I have once again been successful
with a beautiful purchase of a single pearl necklace piece for my wife Sonia. It's her
birthday Sunday and once again I received spectacular service by a fellow named Mondelle.
He is an asset to your company and has once again kept another client happy.
Thanks again! I will return...
David, San Antonio, TX 7/8/08
I was referred by two different people and to be honest, I was reluctant to come in.
Although they only had positive feedback, I felt that I was not ready to purchase a ring.
Enrique was able to assist me and made me understand more in regards to diamonds.
He was patient and very helpful. I will recommend this company to anyone who will
purchase jewelry.
Ernesto, San Antonio, TX 7/8/08
We had a great experience. I first came to Americus over six years ago when
they were off Exchange Parkway. Now that we've been married for six years, my wife
wants to upgrade her ring for our 10th anniversary in four years. We came in and spoke
to Mary, who showed my wife exactly what she wanted. So we came back later the
same day to buy it today. I was impressed with how well Mary knew the store
and ring placements. But also we were impressed with her remembering our names and
the rings we looked at. We had a great experience, and now my wife has the ring she
really wanted. Good thing that Mary told us we could trade up from the original purchase,
without me taking a hit on the retail price I paid. Thanks for the great service.
Richard & Elizabeth, Boerne, TX 7/5/08
Every trip to the diamond store means a trip to Americus Diamond. The sales people are
all very personable and really a lot of fun. They are very knowledgeable about their
merchandise and helpful with your decisions. They should be rated a 10 in patience.
We will continue to visit this store. Really the best!
Steve & Jody, Mathis, TX 7/4/08
Michele, thank you for being so patient during our selection. This was our first time
here. There was no pressure to buy. I'm sure we'll be back again.
Valerie & Steven, San Antonio, TX 7/4/08
The service at Americus Diamond was excellent. Our sales representative was very helpful
and knowledgeable. She walked us through the whole purchase and was very patient with
our questions. Thanks Michele!
Oscar & Elizabeth, San Antonio, TX 7/4/08
We have experienced very good customer service. We were greeted as soon as we walked
through the door. The service was excellent. We always feel very satisfied leaving the store
and look forward to coming back to pick up the merchandise we purchased.
Scott & Lorena, San Antonio, TX 7/4/08
We are thrilled with the store and Henry. It's a pleasure to walk in an establishment and
not be pressured. Henry was patient and kind at all times and led us both to the perfect
choices fro our 15th anniversary. Thank you so much. I am one of the GM's for the Ancira
Auto Group. What brought us here was your advertising. (Right on the money!) It's
believable and informative. Good job! I understand from Henry that you do it yourself.
Can I hire Henry??? Kudos on the champagne-- the diamonds are sparklier!!
Darrell & Stacy, Boerne, TX 7/3/08
We appreciate your hospitality, professionalism and patience. Our experience
here was very positive and we will be returning.
Tim & Tracy, Adkins, TX 7/3/08
Great selection, great customer service. That's why we will continue to come here.
Robert & Tiffany, San Antonio, TX 7/3/08
We could not find the perfect ring and Alfonso made a suggestion. We put two
different styles together and made the perfect ring. We love it! He was patient,
professional and we loved our experience at Americus Diamond. This was not our first
purchase here-- my whole family shops here. We love you guys. You're the best!
Victor & Barbie, San Antonio, TX 7/3/08
The store has so many beautiful diamonds/ wedding sets to choose from. Why would I go
anywhere else? Whatever we're looking for-- we're sure to find it here. The sales staff is friendly
and helpful. The warranties are awesome. It's a no-brainer.
Laura, Salado, TX 7/2/08
We loved our experience here at Americus Diamond. I had purchased all my wife's jewelry
at another jewelry store until we bought her rings here. It was such an amazing experience that
we have told all our friends about it. I was so amazed how you all took the time to show the
different rings. Your staff's patience and courteousness was a breath of fresh air in today's
society. The showed us how the different diamonds under the microscope and explained
the differences between each diamond and the quality of each. We walked away with a better
knowledge of the quality of the diamonds and of what we bought. My wife found a band that
she liked, but didn't like the stone. Americus was more than happy to swap out the stone
and find one that made her happy. Then Americus assisted her in finding a wedding band
that she loved. Next thing we knew, we were here over two hours and we needed to
pick our child up from school! This was the MOST enjoyable time I've ever had buying
anything in my life. And this is saying a lot, coming from a man.
Jim, San Antonio, TX 7/1/08
The store was very nice. Personnel were very helpful and attentive. I came to
Americus Diamond because I wanted quality and I felt that I received just that. I saw the ads
from the television and would come back again.
Michelle, Live Oak, TX 7/1/08
My wife and I came back to Americus Diamond again when my wife needed a new ring wrap.
We have purchased from Americus before and purchased again because we found it to
be the best value. The new store is beautiful and the sales staff was helpful. We will
probably purchase from Americus again.
Ramiro & Denise, San Antonio, TX 7/1/08
Service was excellent and everything was very easy. I would and will recommend
Americus Diamond to anyone.
Jason, Kerrville, TX 7/1/08
My experience here at Americus Diamond has been wonderful. I have been working
with Tim for some time. I have always got exactly what I wanted. He was very professional
and friendly. I was very impressed that he remembered me every time. I will refer everyone
looking for fine jewelry here and to Tim.
Kara, San Antonio, TX 6/30/08
Service has been excellent! Alfonso has taken me through the process of purchasing an
engagement ring and I can honestly say it has been painless! Great job!
Bryan, San Antonio, TX 6/30/08
My husband and I have had nothing but great experiences dealing with Americus Diamond!
From my husband's engagement ring shopping to buying our wedding bands to coming
in every six months for our cleanings. We've been helped as soon as we walk in the door and
the salespeople's patience was appreciated. I believe we will be coming back here for years to come!
Andrea & Anthony, San Antonio, TX 6/30/08
We have been customers since 2002 and Henry has been our salesperson ever since.
He has been an excellent salesperson and we have recommended this store and
Henry's service to many of our friends, one of whom just purchased wedding rings
this past year. The quality of the products and the customer service are the reasons
we will be lifetime customers.
Jennifer & Mark, La Vernia, TX 6/29/08
I am from Laredo, TX, and I am very happy with the quality and service offered
by Americus Diamond. I came because of the advertisement on TV and was also referred
by a friend in Laredo.
Hector, Laredo, TX 6/29/08
I was originally going to purchase a 2.02 ct diamond at Jared's. However, I found that I
was able to save more money and get better quality here at Americus. The selection was
bigger and the atmosphere was less aggressive. My customer service sales person was
amazing. She helped me several times over several days. Isabel was the reason I decided to
buy here at Americus. Everyone else was also very nice, polite, and helpful. When it came time
buy the ring, Isabel was on vacation but Steve was also helpful and he jumped through
hoops to assist me. Thanks Americus.
Jason, San Antonio, TX 6/29/08
I had an idea in my head about the ring I wanted and Alfonso helped me make that vision a
reality. He patiently walked with me to view each case and gave me expert advice. I never felt
pressured to make a purchase or rush in my decision making. Actually, I only came in to look,
but he helped me find a fabulous stone and setting-- I just had to buy it! Thanks for everything!
Patti, San Antonio, TX 6/29/08
After looking at all the major chains and even some custom jewelers, Americus had the best
selection and best quality for a good price. We found ourselves back here again and finally
made the decision to purchase. We are very happy with the ring and the service. The store
itself is very large and comfortable.
Jake & Alysha, San Antonio, TX 6/28/08
Very helpful and patient. I'm a hard sell if I have to spend money and Carmen was very
helpful when it came to finding a ring I was comfortable with. Very knowledgeable.
Ken and Rhonda, San Antonio, TX 6/28/08
Thank you for your professionalism, low pressure and customer-oriented service.
Each time we have received prompt service, whether for cleaning or one of our four purchases.
Mike, San Antonio, TX 6/28/08
Henry greeted us with helpful information right off the bat and continued his great customer service
throughout our time in the store. We had a problem during the store due to LifeLock, but
Henry and Denise were great in helping us solve the problem and getting approved. We definitely
recommend Americus Diamond and Henry to anyone looking for jewelry!
Larry & Staci, San Antonio, TX 6/28/08
Americus Diamond has the biggest selection, best service and best prices in town.
Their salespeople are very knowledgeable and they will always be truthful to you.
They will tell you not only what is good about a particular diamond, but they will even tell
you what is not so good. They show you how color, cut and clarity matters.
Laure, San Antonio, TX 6/28/08
First time here! It was very pleasant. No one harassed us. They gave us time to look, and when we
were ready we asked for help and bought a very nice ring.
Ben, San Antonio, TX 6/27/08
Words cannot express our gratitude, from years of being a great customer and referring everyone
I know to come here for your wonderful customer service. You always make things right!
Pleasant environment and great drinks and food.
Marie, San Antonio, TX 6/27/08
The fastest $9,000 I've ever spent and worth every penny.
Thanks to Enrique-- He can sell ice cubes to Eskimos.
David & Ari, Goliad, TX 6/27/08
The staff is very courteous and helpful. Their jewelry is beautiful. I love my engagement ring and
hope to get our wedding bands here. The store is very clean and elegant and the staff
is not pushy or eager to make a sale. When my fiancé came to buy my ring they worked
closely with him to pick out the best diamond and took the time to teach him about diamond
quality. We are very pleased with the service we receive here.
Mysti & Ricky, San Antonio, TX 6/27/08
For the selection of diamonds, Americus Diamond is unparalleled. The customer service was
excellent and helpful. The building is refreshing with all the unobstructed light shinning through.
The nice thing is that now that I took the plunge and will propose to my lady, I don't have to
change the channel when the Americus Diamond commercial comes on channel 12 when
my girlfriend is in the room.
Bobby, San Antonio, TX 6/26/08
We had a fantastic experience. We especially appreciated our salesperson Mary, as she
was fun, informative, and found us the PERFECT ring! Thanks so much! We will highly
recommend Americus Diamond.
Jacq & David, New Braunfels, TX 6/26/08
Alfonso was very helpful as my husband and I shopped for his wedding ring. Michael has never
worn a ring before, so we really didn't know what he would like or be comfortable in. He showed us a
huge range of inventory so we could explore all of his preferences. Across several visits, Alfonso was
always very professional and his service was impeccable. We were thrilled with our experience and
intend to use Americus Diamond for all our jewelry needs! Thank you sooo much!
Angela & Michael, San Antonio, TX 6/25/08
I have loved my experience at Americus Diamond. After spending a lot of time searching
different jewelers, I've found that the staff, selections, prices and overall atmosphere far superior
to the competitors. After searching many stores, I've found a number of selections available here
impressive. Whether one is searching for ring color or style, there are probably at least three
cases of possibilities to meet their desires. The process of buying a diamond was easy here,
thanks to the knowledgeable staff and informative DVD. The education process went far beyond the
competition, emphasizing the look of the diamond, rather than the four basic scales/factors.
Also, the warranty is superb, and is one of the major reasons I am buying here. I know that the
service department will do their best to keep the ring looking like the day I bought it for years to come.
Mark, Austin, TX 6/25/08
We've been to Americus Diamond numerous times for cleaning and to check my ring to make sure
that the stones are tight. We have always been greeted warmly and treated with respect even
though we were only here for a cleaning. When we purchased the ring they were readily available
to help and yet gave us the space needed to shop. Thanks Americus Diamond and thanks to
you, Enrique, for taking the time to explain several things to us.
Cindy, Seguin, TX, 6/25/08
Excellent experience! Went above and beyond to satisfy my requests.
Tabitha, Castroville, TX 6/25/08
Good quality and good customer service. We are repeat clients with Americus Diamond.
Tammy, Boerne, TX 6/25/08
Years ago I searched for the perfect wedding band. I probably went to more than half of the top
jewelers in San Antonio. Finally, I ended up at Americus Diamond. (Why I didn't come here
first I'll never know...) Americus Diamond truly has the largest and best selection in all kinds of jewelry.
I was overwhelmed at everything I had to choose from. It was great! I watched the Americus Diamond
TV show and it taught me a lot about what I needed to know about making a decision about an
expensive piece of jewelry. I found out what I was looking for in price and quality and also
gained the know-how to understand what I was purchasing. Besides the wonderful selection and
outstanding quality, the staff won me over. Never once did I feel pressured or out of place when looking
at a $20,000 ring. Everyone was more than happy to help, chit-chat, answer questions, and just
plain be friendly. I will continue to only buy my jewelry at Americus Diamond.
Kristi, San Antonio, TX 6/24/08
Americus Diamond is the only place I will shop for jewelry in San Antonio. The staff at Americus
Diamond is always extremely helpful and the quality of service is second to none. I highly
recommend Americus Diamond to anyone planning to buy jewelry. My visit to Americus Diamond
today was wonderful! I came in to pick up my wife's engagement ring and to see about
upgrading her wedding band. Mary found me the perfect upgrade to compliment her engagement
ring within minutes of my arrival. I know my wife will love it and I appreciate the professionalism
and courtesy shown by everyone at the store.
Christopher, San Antonio, TX 6/24/08
Alfonso was very helpful and knowledgeable. He answered all of my questions and helped
me pick out a piece of jewelry that I am very sure that my girlfriend will love. Thanks!
I will only buy my diamonds from Americus Diamond.
R., San Antonio, TX 6/24/08
We learned about Americus Diamond via it's infomercial. Had we not come on vacation from
Corpus Christi, we would have not heard of this place. Thank God for our vacation!! Mr. Steve
treated us very well. I have never been able to walk in a jewelry store and not feel pressured.
Mr. Steve made the entire process pleasant. We experienced absolutely NO pressure. He
was a total gentleman. Steve was very informative. Guided us through our decision-making process.
Informed us about the clarity grades, etc., of diamonds. Because of no pressure and a very
informative salesman. The likelihood that I would recommend Americus Diamond? Absolutely!
I, too, will come back for an upgrade.
Christina, Sinton, TX 6/24/08
We have been customers of Americus Diamond for fifteen years. Although it is quite
a drive from our current home, we never mind making the trip-- We know we will be
treated with respect and kindness. Plus, the quality of work is outstanding. Americus Diamond
definitely places its customers first, and this shows in many ways (respect, friendliness,
helpfulness, selection of products offered, overall atmosphere). We have recommend
Americus Diamond to family and friends and will continue to do so.
JD & Kelley, Schertz, TX 6/24/08
We heard about Americus Diamond through my sister. I had limited knowledge about diamonds
before coming here. I learned a lot through the associates, through the CDs and online.
We have been back multiple times and really enjoy the experience.
Joaquin & Crystal, Brownsville, TX 6/24/08
I heard about Americus Diamond from a customer. They loved the selection and trade-in options.
Employees are extremely helpful and educated.
Dee, San Antonio, TX 6/24/08
I've always driven by since the new store was built and have come in today to see the selection.
I was impressed with the quality, selection, and service. I didn't find the piece I was looking
for today, but will definitely be back with my husband to upgrade my wedding band set.
Mondelle, my sales rep, was very helpful in showing different pieces and explaining how
customizing works. I enjoyed Americus Diamond's store and service.
Christina & Jorge, Alamo, TX 6/23/08
The service today was very prompt and professional. We were serviced with cold refreshment and
were very pleased with our experience here. Thank you!
Philip & Denae, San Antonio, TX 6/23/08
Americus Diamond is a place that I wanted to come look for wedding rings. I had heard
so much from the ads as well as a friend referred me over. She didn't purchase, but
she did send me over. Now that I am here-- huge selection, great help, and friendly staff.
And the patience was wonderful! I'll certainly come again.
Susie, San Antonio, TX 6/23/08
Wonderful customer service! I came in with almost no knowledge about rings or diamonds.
The Americus staff spent four and a half hours with me just teaching me about the quality of
diamonds and how to judge. I was able to tell the differences in color, cut and clarity with my own
eyes and was able to pick out a beautiful diamond and setting that was perfect for the occasion.
The staff does not work on commission and is only there to help you find the best quality rings
and diamond for you. There was no pressure to buy and I would recommend this caliber of a store to
anyone who is looking to get married or serious about purchasing diamonds.
A definite cut above the rest!
Charles, Del Rio, TX 6/21/08
I am so pleased with the ring that my husband picked out for our engagement.
Americus Diamond has been nothing but great for the both of us. I come in about every two
months to get my ring cleaned and the people always make it look like the first time I saw
it in the box. Beautiful. I would recommend Americus Diamond to anyone who wants good
service and friendly people. Thanks Americus Diamond for being there for a new chapter in our lives.
Christi & Keith, San Antonio, TX 6/21/08
Many thanks to our saleslady, Erin. She was knowledgeable, professional, and an expert
salesperson-- helpful without the hard sell. We bought both our rings here after looking around
at three other places. Chiefly this was due to the quality of merchandise, the fair price and the
salesperson. I highly recommend this store.
Will, San Antonio, TX 6/21/08
Fantastic store. Service was outstanding. I will recommend to family and friends. Mr. Rick
gave me all the information I needed. Very informative, not pushy and very pleasant.
Hilda, San Antonio, TX 6/21/08
Your commercial brought us here. To look... The service that we received from Mondelle
made the difference in making a purchase today. He helped us find a ring that
Patricia "loves". Thank you!
Patricia & Roy, San Antonio, TX 6/21/08
Americus Diamond is the best price and quality of any diamond store I have been to in San Antonio.
Ryan, San Antonio, TX 6/21/08
Great selection and very helpful. Good quality and value.
Doug & Sandy, San Antonio, TX 6/21/08
I've shopped here before (1998) and had a good experience. This particular visit (2008) was
even better. The store is bigger, clean and I like the entertainment sections. My sales person,
Mondelle, was very helpful and knowledgeable. I read a review of Americus Diamond on the
internet. It was very positive, but my personal experience was better than the review. In the years
between visits, I've been to three other jewelry stores (I was not in San Antonio for two occasions).
I can say without any caveat, Americus has the best selection and price of any of the other
jewelry stores I've ever been in.
Herman, San Antonio, TX 6/20/08
When my husband and I were searching for my perfect engagement/ wedding ring,
nothing compared to what Americus Diamond had to offer. Not only was the jewelry
collection endless and unbelievable, the staff was very kind and informative. You can tell
they were there for me and I really appreciate that! It made a great experience for my now
husband to enjoy jewelry shopping! Thanks! And now, bringing my ring in to be cleaned and
checked, everyone is wonderful-- I know we'll be back.
Terry, New Braunfels, TX 6/20/08
Every customer representative we have met is helpful, informative and pleasant to work with.
For a first time buyer on any type of jewelry, I strongly recommend Americus Diamond.
They represent the definition of customer service. Thanks!
Michelle, San Antonio, TX 6/20/08
I have been coming to Americus Diamond for years and will not go anywhere else to purchase
my diamonds. I have upgraded my engagement ring three times already and plan on doing
it again someday! You guys are great and I hope that you never go out of business.
Jennifer, New Braunfels, TX 6/20/08
I have really appreciated Mondelle's professionalism every time I bring my ring
in for it's "check-up" and cleaning. He is very courteous and makes sure that I am satisfied
with the results. I hope to make more diamond purchases in the future at Americus Diamond.
Laura and Keefe, San Antonio, TX 6/20/08
Michelle was extremely helpful. She is knowledgeable and I consider her a diamond expert.
Americus Diamond's customer service is outstanding. I will buy all of my jewelry here from now on.
I love Americus Diamond, the organization of "bling"!
Ernest & Lisa, Devine, TX 6/20/08
I was very pleased with the customer service I received. No pressure at all to buy.
I will buy more jewelry here in the future!
Jeanie, San Antonio, TX 6/20/08
I was very impressed with the selections. This is our second trip here within six months.
The salesperson, Henry, was more than patient with my husband and I while we were
selecting a ring. Henry was informative and very friendly. I would recommend this place to all family
members and friends.
Priscille, Portland, TX 6/20/08
I would rate the staff as a 10 star on a scale of 1 to 10. Anytime I have come in the store
I am greeted with a warm smile, whether I walk in dressed in a suit from work or in my gym clothes.
Barbara, Van Ormy, TX 6/20/08
Excellent experience! Mondelle was extremely helpful, courteous and went the extra mile to ensure
we were completely satisfied with our purchases. A+ service from an A+ salesman at an
A+ establishment. We look forward to seeing him on our future visits and purchases.
Andrew & Mireya, San Antonio, TX 6/19/08
Steve was our salesperson. My son came in first to look at rings for his girlfriend and he told me
that he wanted to bring his girlfriend in later to look at the rings. He was very satisfied with
the way he was treated and everything was explained to him about the rings they choose.
My son and I will come back and pick the ring his girlfriend wants. Steve did an excellent job
on the way we were treated, and everything was explained very well.
Rosario, Converse, TX 6/19/08
I bought my first ring about ten years ago and have purchased several other pieces
since that time. I regularly come to have them cleaned and checked and have always
received prompt and courteous service. Sales staff are knowledgeable and the prices and
quality of the jewelry is above average. I have never had any complaints. I would and do
recommend Americus Diamond to my family and friends.
Dianne, San Antonio, TX 6/19/08
My husband and I have always enjoyed coming in. Everyone, especially Henry, is friendly
and very helpful! We look forward to making many more purchases from
Americus Diamond...well at least I do.
Olivia, Alice, TX 6/19/08
This was my first visit to Americus Diamond. I've viewed your television commercials and visited
your website, however, nothing compared to the actual store. The selections are endless and
only exceeded by the excellent service I received. Today is my twenty-fifth anniversary and
Americus Diamond made it special for me. I purchased the perfect ring with the help of Carmen.
Valerie, San Antonio, TX 6/18/08
Alfonso was of great assistance. I was afraid of being pressured into more than I wanted,
but Alfonso never pushed and got me exactly what I wanted.
Adam, San Antonio, TX 6/18/08
Great service, went the extra mile (after closing.) Great selection!
Neil, San Antonio, TX 6/17/08
My first visit to Americus Diamond was a very nice experience. Teresa, our diamond
sales associate, was extremely nice, knowledgeable and helpful. However, I left that day
without making a purchase. My second visit on June 17, 2008, was just as nice as the first,
and what made it even better was that Teresa was still here and she not only remembered
me, but knew what I was looking for. Yet again, Teresa was extremely helpful and patient
with me as I struggled to find the diamond and setting. Teresa even played the part of
"hand model" in my struggles. All in all, I have had only the best experiences with
Americus Diamond and the staff. I will definitely be a return customer and refer friends and
family to Americus Diamond. Thank you!
Dennis, San Antonio, TX 6/17/08
The service was excellent. From the minute I walked in until I finished the transaction
was treated very friendly. I would recommend Americus to anyone.
Thomas, Richmond, TX 6/17/08
I have bought fine jewelry from Americus Diamond for twelve years and have been very happy.
The people like Mondelle and Stephen are always very helpful. Anytime I had questions
or concerns about my jewelry they were there to happily help! I would tell anyone who
wants good quality jewelry to go to Americus Diamond.
Candice, New Braunfels, TX 6/17/08
Very personable. Willing to show. Good prices.
Michelle, San Antonio, TX 6/17/08
From the beginning, Americus Diamond has the absolute best diamond rings and
extraordinary service from the staff. I get a compliment almost daily on how beautiful
and "sparkly" the engagement ring is. We had a difficult time finding my wedding band.
One of the associates helped us and then suggested that we could have it custom
made by the owner's daughter. All the employees that work for this company
are obviously loyal and respect the owner. We are more than pleased with the quality of
diamonds and more importantly the quality of service here at Americus Diamond--
a great company. We can't wait to see the matching wedding band.
Joga & Rebecca, San Antonio, TX 6/17/08
From the minute I walked in, I knew I would be well taken care of. The has never been a
time that I have come to Americus Diamond and the people are not friendly. Always
a great experience, even when I only have twenty minutes to purchase a ring. :-)
Jessica, San Antonio, TX 6/17/08
We have had the best experience at Americus Diamond. The store's atmosphere
along with the friendly and knowledgeable staff made the engagement ring
shopping effortless. The staff was able to put up with me time after time until I
had finally picked out the perfect ring. I will definitely return to Americus Diamond
for all other jewelry needs in the future.
Rick, San Antonio, TX 6/17/08
I liked the no pressure environment that allowed me to take my time on finding
the perfect ring. I went to other stores and salespeople seemed only in it for
themselves, not the person or purpose. Great help and a great selection. I would
recommend Americus to anyone looking to buy something for their special someone.
Josh, San Antonio, TX 6/17/08
Americus Diamond was our first choice and we were very happy with our entire experience.
The atmosphere is very appealing and our service from Henry was best-in-class. He was
professional and helped us thoroughly form start to finish. I would recommend Americus Diamond
to my friends or associates.
David & Maria, San Antonio, TX 6/17/08
My ring is perfect. I only visited twice, but both times were very exciting, and
pain-free! Mondelle was great- my fiancé now admitted he probably called 15 times,
and Mondelle was always happy to talk to Ryan, and helpful beyond belief. We
shopped a few different places, but ultimately I believe it was the customer
service that won us over. Thank you!
Ashlee & Ryan, Boerne, TX 6/16/08
Americus Diamond sales associates display professionalism. All associates that assisted
me were very helpful and patient. I have always had a pleasant experience when working with
Americus Diamond. I have and will recommend Americus Diamond to any family and friends.
Vanessa, San Antonio, TX 6/16/08
Totally awesome customer service by Mondelle, Mary and Teresa. These three are your
superstars. They went way beyond to find what I wanted and even further to have it ready.
Far exceeded my expectations.
William, San Antonio, TX 6/16/08
Thank you for the opportunity to express my gratitude. Isabel from the start was extremely
knowledgeable and patient. I looked at ring after ring and was never pressured or made to feel
like I was a bother. The whole experience was stress-free and completely smooth. Thank you to
Americus Diamond's staff and I will definitely come back and refer any friends that may be getting
engaged. Once again, Isabel was fantastic.
Edward, San Antonio, TX 6/16/08
Very nice facility. Jason was a great salesperson. (Nice, knowledgeable, helped us
along with no pressure.) Great selection and the quality was better than others.
Dianne, Universal City, TX 6/15/08
Friendly representatives, knowledgeable staff, extremely clean store,
quick service, reasonable prices wide variety.
Leticia & Mauro, San Antonio, TX 6/15/08
Steve G. and the crew at Americus have a customer for life because of their incredible
customer service. While working on my wife's engagement ring, I spent hours with Steve
learning about diamonds. His helpful, no pressure attitude impressed me so much that I
recommend Americus Diamond and Steve to everyone I know who is looking for jewelry. I
challenged the team at Americus by requesting that they make me a custom designed ring
based only on a photo and my verbal modifications. In under a week, after owner approval,
they did! I couldn't believe how beautiful the ring came out, and my wife loves it! There isn't a
day that goes by that she isn't complimented on her wedding set. Americus' owner like the
ring so much that they now carry it as one of their own products. Americus will always be my
first and only choice for jewelry for the rest of our lives, and I'll recommend them to anyone.
The sales team is incredible and very knowledgeable. If you're looking for the best deal with
no pressure, Americus is the best place to shop.
Chad & Alanna, Laughlin AFB, TX 6/14/08
The variety and quality of diamonds and rings at Americus Diamond is phenomenal, which in
my opinion is the best in San Antonio. I've bought various rings and the sales staff has been
so helpful. After 6 months of my purchase, Teresa still remembered my face and facilitated
my purchase of new wedding bands. I'm glad we chose Americus Diamond and I strongly
recommend them to anyone who wants the best quality and service in their diamonds and
maintenance.
Jose, San Antonio, TX 6/14/08
My husband and I purchased both our rings at Americus Diamond. We are very pleased with
the excellent service. The quality of our stone would have cost much more somewhere else,
but the style, quality and price fit our budget.
Marlene, Converse, TX 6/14/08
Very pleased with the choices of rings and the great assistance from the sales people.
Keep up the great work.
Ronald, San Antonio, TX 6/14/08
Very good service. Friendly employees that care.
Rickey, La Coste, TX 6/14/08
They make you feel welcome. I love that you can walk in in flip flops and feel welcome.
Lupita, Victoria, TX 6/14/08
Customer service was friendly and very helpful in finding the perfect diamond.
We will be coming back in the future to purchase another ring.
Eva & Allen, San Antonio, TX 6/14/08
Everyone at Americus Diamond is very friendly, helpful and knowledgeable.
The cleaning and maintenance warranty is an excellent service.
Tina, San Antonio, TX 6/14/08
I have had nothing but good experiences since I started shopping at Americus Diamond.
The service is always excellent and the selection is unmatched in San Antonio.
Keep up the good work.
Elias, San Antonio, TX 6/14/08
We thought the service was fantastic. Our sales person, Teresa, was very helpful and
extremely patient. She answered all of our questions and gave us great information about diamonds.
The store atmosphere was relaxing and pleasant. I appreciated being able to take my time
and try on different rings so that I could be sure with my choice. Overall, I would recommend
Americus Diamond to anyone, without hesitation.
Shana, Green River, WY 6/13/08
Service from Enrique was extremely professional. He went above and beyond regular
customer service to ensure that I was happy and satisfied with the modification/exchange
of my ring. He recalled helping my fiancé from over a year ago, which was very impressive to
Tom and I. I am extremely satisfied with his services and would recommend Enrique and
Americus Diamond to my friends and family. The Americus Diamond store is impressive from the
time you walk in and afterwards. I was approached numerous times to ensure that I was
being helped and I was always offered something to drink. I am happy with my purchase of my ring,
Enrique's services, and the store manager's/owner's assistance in making my new ring
perfect and to my liking. I appreciate Americus's flexibility, even after the purchase of my ring.
Gloria & Tom, Augusta, GA 6/13/08
We came in to Americus Diamnd already knowing what we were looking for and the staff was very
knowledgeable in answering all of our questions about different types of jewelry, like pink sapphires
rubies, earrings and pendants. Thanks for helping us!
Craselda, San Antonio, TX 6/13/08
Down in St. Thomas, USVI, a jeweler said he bought a lot of diamonds from
Americus Diamond and sells them in the US Virgin Islands.
Hector, Robstown, TX 6/13/08
I had a great time at Americus Diamond. I've now shopped at almost every jewelry store in
San Antonio looking for the perfect engagement ring. Americus has a large selection and let me
take all the time I needed, and I found the perfect ring.
John, San Antonio, TX 6/13/08
Tech's are very helpful and they know their product. I came in to look for a
particular ring, but it was not in stock. I needed the ring ASAP, and Erin told me she could
order one for me. I decided to hold out and look around at other places. After searching
for two hours, I came up empty handed. As I was going around to those other shops, I
realized that none of them impressed me like Americus Diamond did. So I came back
and bought diamond earrings instead.
Steve, San Antonio, TX 6/13/08
I liked that the associates are not pushy. When I walked into the store and walked
out with a ring, I knew that I had all the correct information on the ring, and I knew
that I was getting a quality piece of jewelry.
Joann & Matthew, San Antonio, TX 6/13/08
Great experience. Great Service. Excellent selection on Tag Heuer.
David, San Antonio, TX 6/13/08
Mondelle was very pleasant and extremely helpful. I came in looking for a twenty year
anniversary set, looking to keep the original marquise diamond. He helped me without
any type of pressure. Also, Mondelle had my original engagement ring and wedding band
cleaned-- Wow! It looks just like it did almost twenty years ago when we purchased them at
Americus Diamond. Thanks! My husband will be coming in to purchase the set I selected
hopefully in a few months. :-)
Loretta & James, San Antonio 6/12/08
My experience here was by far the best. I was waited on by Mary. She was very professional
in waiting on me. I purchased a wedding ring for my fiancé. She covered all my questions.
I will come back and recommend to all my friends. Thanks again Mary!
Weldon, San Antonio, TX 6/12/08
Mary was great, helpful and quick!
Kristine, San Antonio, TX 6/12/08
From the moment I walked into Americus Diamond, I knew this was where my wife's ring
would be. The selection is endless and the salespeople are so knowledgeable. Now that the ring is
complete and will be worn on my new wife's hand, I have all the confidence that Americus is the best place
to not only find a diamond, but to gain all the necessary knowledge to choose the right diamond.
Brian, San Antonio, TX 6/11/08
Great help. Great service. Helped after store was closed. Patient and more than willing to
stay late. Excellent customer service.
Mark & Nicole, San Antonio, TX 6/11/08
Dustin and I found our visit/experience with Americus Diamond to be a truly enjoyable time.
We looked at rings together and both found "the perfect one." Dustin had previously chosen
a style for me and we hoped we could get one made to mimic the style he found online. We found
one that mimicked but far exceeded our expectations at Americus Diamond! Elated, we finished
the search and agreed that would be our ring. Dustin wanted a wide ring that was hammered and we
immediately found exactly what we were looking for. With excellent customer service and great prices,
it's hard to say what is the best about Americus Diamond! We are beyond satisfied and will refer
everyone we know to Americus Diamond.
Shay & Dustin, Boerne, TX 6/11/08
Americus Diamond is a great place to shop. Enrique has been "my" salesman for eight
and a half years and is very helpful and courteous-- And even remembers
my husband and my names!
Sue & Jim, San Antonio, TX 6/11/08
The people at Americus are always very nice and informative. Every time I have come here I
have received quick service and never have been given a hard time about exchanges or sizing. If
I have taken a ring in for sizing, I get it back the same day. I bought a ring, wore it home, decided
I didn't like the setting, came back and got a different one. I was treated very professionally and was
taken care of. To sum it up, it is a great place to go for your jewelry needs, big or small.
Carolyn, San Antonio, TX 6/10/08
We've purchased my wedding ring, diamond earrings, necklaces and rings here... My next
piece of jewelry will be from Americus Diamond, also. Very good, courteous attendants
and beautiful quality make this store a pleasure. The only drawback is trying to choose only
one piece of jewelry during my visit. Thanks!
Terri, Cotulla, TX 6/10/08
I have been back to Americus Diamond many times. The selection and quality is without a doubt the best
around. Another thing that is important to point out is that the sales associates are not
commission-based. Customers are able to take their time and look at all the beautiful choices without
be pushed in a particular direction. The customer service is unbeatable. Americus Diamond
is the place to shop. You will definitely enjoy the experience. I have every time!
Sarah, San Antonio, TX 6/10/08
The staff is very helpful and a great joy to work with. They know their product very well.
The store is very clean on any given day that I have been here. I stop by at least once a month for a
ring clean and the staff is very prompt to getting it done. Keep up the good work.
Laura, San Antonio, TX 6/10/08
Clean. Nice. Easy. Simple. God bless you!
Michael, Dilley, TX 6/10/08
The service here is great. The staff is always friendly, knowledgeable and professional.
There is a great selection of engagement rings and diamonds. Far, far better than any
place in the mall.
Myles, San Antonio, TX 6/10/08
The service is always great. We would always trade-in our jewelry here. The building is very nice
and well-lit. Keep doing what you're doing. P.S. Nice orchids!
Sonya & Shane, San Antonio, TX 6/10/08
I have been here twice and am satisfied with the price, quality and store policies regarding their products.
The sales representatives are always helpful and never pushy. I would recommend my friends and
family to shop at Americus Diamond.
Bert, San Antonio, TX 6/10/08
Read about you in the Best of SA in the newspaper and you were rated #1, so I thought
I would try your store first for a diamond repair. I also asked a neighbor who had lived here
previously and he said definitely try here first. I was extremely satisfied with the prompt repair
they did while I waited. Excellent customer service. Thanks!
Mary, Universal City, TX 6/10/08
This was our first time visiting Americus Diamond. The location was very convenient.
The store is beautiful. Karen offered us assistance a few minutes after we browsed around.
She knew exactly what size ring my husband wore by just looking at his hand. She was courteous
and engaging. We were very pleased with the service and our purchase.
Monica, San Antonio, TX 6/10/08
I really enjoyed my visit to Americus Diamond! The staff (especially Henry) was very very helpful
at answering all my questions and helping me find the perfect ring!! There are so many options to
choose from and I really feel like my style of ring was well represented.
Ashley, San Antonio, TX 6/10/08
My experience at Americus Diamond was wonderful! Carmen was so helpful when I was clueless
about where or how to start looking. She helped me pick out a beautiful ring and I couldn't stop smiling.
Americus is a beautiful store with a huge selection of jewelry. I was very impressed! :-)
Katie, San Antonio, TX 6/9/08
Great service, very knowledgeable of diamonds and showed concern for what I was looking for.
Very pleasant experience. Thank you!
Matt, San Antonio, TX 6/9/08
Americus Diamond offers great service and they have an amazing selection of jewelry.
Melissa, San Antonio, TX 6/9/08
Good selection and knowledgeable salesman. They were very helpful in finding the right band and diamond within budget.
Enrique, San Antonio, TX 6/9/08
There are always enough people in the store to assist customers. :-)
Amy, La Vernia, TX 6/9/08
Always an enjoyable experience! My whole family finds their diamonds at Americus and have
been so pleased with their purchases. Even if we are not buying diamonds, the jewelry
and watches are quality and beautiful. Staff is always helpful and welcoming.
David & Crystal, San Antonio, TX 6/9/08
First time in the store. Very nice. Staff was very courteous. Promptly helped.
Lauren & Michael, New Braunfels, TX 6/9/08
The shopping experience was very pleasant-- helpful with no pressure. I looked at several other
places but decided to buy at Americus Diamond.
Dan, San Antonio, TX 6/9/08
I think your advertisement on TV is very good. I have always liked your displays and everyone is very nice.
Winnie, Helotes, TX 6/9/08
When my husband was looking for an engagement and wedding ring, he had a hard time
finding the quality diamond he was looking for, until he came to Americus Diamond. With
their selection, he was able to find the size and quality he was looking for at a reasonable price.
He now refers everyone to Americus Diamond and our future jewelry purchases will be made here.
Justin & Amanda, Karnes City, TX 6/9/08
Working with Americus has been a pleasure from the start. My fiancé bought my
engagement ring here at Americus and was more than pleased with the impeccable service
that he received. When it came time to purchase our wedding bands, we did like most couples and
shopped around, trying to find the most economical price. We went into several stores, and even
though we found a couple of comparable prices, the service level and the knowledge
that we received from our sales representative Enrique was incomparable.
Bridgette, San Antonio, TX 6/8/08
Staff is always friendly and helpful. Store is always clean and the staff are presentable. Tim is very
knowledgeable about the store items and was very helpful with my watch purchase. This is the
only jewelry store I visit in San Antonio!!
Amanda, San Antonio, TX 6/8/08
From what I understand, for the purchase of the ring, service was amazing. My fiancé
always felt comfortable and like he had expertise on his side. When I've come back for inspections
and cleaning, the staff is always extremely courteous, helpful and professional. I'm glad this is where
my beautiful ring was purchased!
Priscilla, San Antonio, TX 6/8/08
Beautiful store, wonderfully clean with an excellent, quick and friendly staff.
The environment is one where a person would imagine themselves buying a diamond.
Also, having prices on the items encourages shopping, rather than having to be sold to.
I hate sales pitches!
Stephen & Alexandria, Del Rio, TX 6/8/08
Americus Diamond has the largest selection of diamonds that I have ever seen.
The customer service has always been exceptional and very knowledgeable.
My husband and I have always been happy and appreciative with the information
given to us about the diamonds we have purchased. We have also been
impressed with the speed that the jewelry has been able to be sized, set or adjusted.
We will continue to be customers of Americus Diamond.
Marisa, Edinburg, TX 6/7/08
I bought my wife's engagement ring and my wedding band here. The experience was great.
The selection is the best we have found in the city. The staff is friendly, knowledgeable
and most of all there is no pressure!
Mike and Konica, San Antonio, TX 6/7/08
We have bought several items at Americus Diamond and the quality and uniqueness of each
piece is fantastic. The showroom staff goes above and beyond customer service-- and
develop lifetime relationships. We will return.
Marlissa, San Antonio, TX 6/7/08
We had a wonderful buying experience. We felt extremely comfortable purchasing
our engagement ring at Americus. We had browsed at other stores and felt intimidated
and out of our price range. These experiences brought us back to Americus.
The staff was so friendly and made us feel welcome. We also really enjoyed viewing rings
from the case that were marked with prices. This made shopping in our price range super easy!
Jennifer, San Antonio, TX 6/7/08
Amazing! My fiancé did not care much for diamonds during our courtship. He would continually
express how "diamonds were overrated." When he proposed to me and surprised me with the most
beautiful ring-- I was flabbergasted and consumed with joy. The ring was beautiful and sparkled--
just how I wanted it. It was through excellent customer service and a knowledgeable staff that Lucas
was able to appreciate and select a beautiful diamond and setting. Not only does he appreciate
diamonds, be he is proud that he chose such a great diamond-- something I never thought
could be possible. Because of the excellent experience he had at Americus Diamond, my fiancé loves
the ring as much as I do. Thank you Americus Diamond!
Lucas & Carmen, San Antonio, TX 6/7/08
We were very pleased with the customer service. The sales person was very
friendly and helpful. We were not pressured into looking at something that was more than
we could afford. Your selection of merchandise is wonderful.
Don & Holly, San Antonio, TX 6/7/08
Americus Diamond has very friendly staff who are familiar with their products. They
always have a wide selection.
Daryl & Amy, San Antonio, TX 6/7/08
Americus Diamond is the ONLY place we buy jewelry!! Staff is always friendly, courteous
and NOT pushy. I would and do recommend Americus Diamond to others. We are
always being complimented on our rings we purchased here.
John & Josie, San Antonio, TX 6/7/08
A large and impressive store. Quality of diamonds is outstanding. You will know the
exact quality and size of your diamonds. Top notch store.
Daniel, Rosenberg, TX 6/7/08
My husband and I came to Americus Diamond when we were looking for our engagement ring.
The staff was and has been so very helpful. The selection is better than every other place we looked.
Americus Diamond has a great selection and a very knowledgeable staff. My husband and I
refer our friends and family to Americus Diamond.
Abel & Lynda, San Antonio, TX 6/7/08
The service is excellent and the staff is very attentive. Since they are not on commission,
you truly get the feeling that they are there to find you exactly what you want,
and not what they want to sell you.
C.J. & Rebekah, San Antonio, TX 6/7/08
I'm very impressed with the customer service I have always received. Both my husband and
I have purchased jewelry here. We are happy with the products and service we have received.
We will continue to purchase future jewelry pieces here.
Dilia & Jerral, San Antonio, TX 6/7/08
We love shopping here! The staff is great, always helpful. There is wonderful quality and
the prices can't be beat!
Brad & Jennifer, San Antonio, TX 6/7/08
The store is nice. The natural light helps in picking out the diamond that is perfect for me.
It was very easy to find and the employees were very helpful and honest.
Patrick, Del Rio, TX 6/7/08
The service is exceptional. The associates are knowledgeable and friendly. Americus Diamond
offers one-of-a-kind customization to make our wedding bands truly unique and special.
A great place to drop a couple of grand!!
Matthew and Christina, San Antonio, TX 6/7/08
Americus Diamond has a very helpful staff and is NOT pushy. They take the time
to make sure the purchase you're making, no matter how large or small, is exactly what you are
looking for. We will definitely shop here again.
David,
San Antonio, TX 6/7/08
I've had a great and honest experience from this store. Employees are very knowledgeable
and very informative.
Tania & Esequiel, San Antonio, TX 6/7/08
Since 2005 when my fiancé purchased our wedding rings and my engagement ring,
the service here at Americus Diamond has been of the highest quality.
Having my wedding band custom made to complement my engagement ring was no
problem for the professional staff. My visit today has ended with both my wedding
and engagement ring cleaned and the acquisition of diamond stud earrings. Though
these too have to be custom made, the delivery of my earrings to our new home in Louisiana
is not an issue. We will be loyal customers for years, even if we do happen to
reside in another state.
Ray & Maria, Shreveport, LA 6/6/08
I have been dealing with Americus Diamond since '06. We purchased our wedding rings
here. Everything has been great! I am very pleased with sales, customer service, everything. I would
recommend Americus Diamond to friends and family.
Linda, San Antonio, TX 6/6/08
Your new store is very spacious and well appointed. I am a customer from your old store.
Your staff is very patient and courteous. It is always a pleasure to shop here.
Your selection of rings is outstanding!
Frederico, San Antonio, TX 6/6/08
Ten years ago, my husband purchased our wedding ring. We received excellent service then.
Ten years later we are back to purchase our anniversary bands and still, today, we received
excellent service. Unfortunately, my husband lost his wedding band. Even ten years later we
were able to buy the exact same wedding ring. My husband and I cannot express how much
that means to us. We thank Americus so much for all the help and excellent service.
William & Amanda, Schertz, TX 6/6/08
We first came to Americus when they had a big jewelry show last year. Americus
is now the only place we buy our jewelry. And the TV program they have at night
is very informative.
Jesse & Julie, Lackland AFB, TX 6/6/08
Good and nice store. I liked how everything was organized and how Americus helps the people
get what they are looking for. And how they are very nice to other people. It's also very
pretty the way the store is and how the rings, necklaces, bracelets and sets have their
own place, which helps the customer find what they are looking for easily.
Gavtam, San Antonio, TX 6/6/08
Everyone is always willing to help and is very friendly. Great customer service.
Sharla, Helotes, TX 6/6/08
We have made several purchases over the years and have been extremely happy with the
quality of our purchases. Service both at the time of sale and repair has be superb.
John, Fair Oaks Ranch, TX 6/6/08
Great selection with knowledgeable salesperson. Jason allowed me to browse
without pressure, and once I needed assistance, he was ready to answer questions.
Price guarantee is another big attraction to the store, as well as the overall selection.
Myrick, San Antonio, TX 6/6/08
Staff is extremely friendly and customer service oriented. Excellent sales
skills without making you feel overwhelmed or pressured. Facility is always
clean, inside and out. Most staff are courteous and attentive.
David, San Antonio, TX 6/6/08
Friendly, open atmosphere. Large selection of jewelry. Fabulous customer service.
Great overall!
Joanna, San Antonio, TX 6/6/08
We first visited Americus Diamond in 2004 and were amazed at how affordable their diamonds
were and at how huge their selection was. We have used Americus Diamond ever since
for our diamond needs. The staff is always very friendly.
Brian & Emily, San Antonio, TX 6/6/08
Great diamond store. Great customer service!! Love the tropical plants and orchids.
Love the open feeling when you come in the door. Beautiful diamonds and I will
love my new ring.
John & Jody, Katy, TX 6/6/08
My sales associate was Erin. She was professional, courteous and extremely helpful.
I was fairly nervous and she did an amazing job helping me through the process.
She was clear, concise and knowledgeable about all my questions.
I hope she is here next time I decide to make a purchase.
Miguel, San Antonio, TX 6/6/08
We love the selection, quality and service at Americus Diamond. Keep up the good work!
Brian & Elise, San Antonio, TX 6/6/08
Very friendly employees. Very helpful and courteous. No pressure atmosphere.
Makes shopping for diamonds a great experience.
Lori & Mike, San Antonio, TX 6/6/08
Great experience, very helpful and knowledgeable staff. I would recommend
Americus Diamond to my friends.
Josie, San Antonio, TX 6/6/08
I bought my wife's wedding ring here thirteen months ago. I have never had any problems
with the customer service at Americus Diamond. I have always been treated as
a valued customer.
Tony, Ft. Hood, TX 6/6/08
Good service, like the quality and selection.
David, Kerrville, TX 6/6/08
The staff was extremely helpful. The environment was relaxing. Overall, a pleasant
experience and I would definitely recommend the store to others.
Andrew, San Antonio, TX 6/6/08
We got outstanding service! Thank you!
Petrina, San Antonio, TX 6/5/08
I was stunned the first time I visited the store. There is a large variety to choose from in
all jewelry needs. The employees are always courteous, smiling and willing to help your
every need with trained knowledge. I will continue my business with Americus Diamond
for all my jewelry, especially since they have a great upgrade system.
Carolyn, San Antonio, TX 6/5/08
Americus Diamond was the best place I could have chosen to do business with.
I bought the engagement ring in '06 and had been to six or seven other locations.
Americus Diamond was the most honest and helpful. When I was ready to purchase the
wedding ring, there was no question where I was going to buy it. The ring came out great
and was ready before they said it would be, which was a relief. Everyone I have dealt
with at Americus Diamond has been very helpful and knowledgeable
about what diamonds and type of rings fit best for my fiancé. Thanks to everyone.
Jesse & Jill, San Antonio, TX 6/3/08
Wow! I loved shopping at Americus Diamond. The sales men and women are
lovely-- too nice! Not pushy-- Don't blow you off if you are dressed up or down. :-)
Customer service is top notch as far as stone questions, repairs, cleaning.
Thank you! We have loved our watches and ring and plan to continue our "journey
in jewelry" with Americus.
Laura & Trey, San Antonio, TX 6/3/08
Fabulous store! First, diamond quality= ALL the diamonds are beautiful- No "dirty" stones.
Second, prices= there is something for everyone, no matter what budget!
Third, sales staff= EVERYONE is extremely knowledgeable and courteous= no pushy
"sales man" and "no pressure"!! I have shopped at Americus Diamond for years
and will continue to do so. (I recommend Enrique, but everyone is great.)
Tricia, Spring Branch, TX 6/3/08
The service I received today was excellent. The salesman, Alfonso, was always very kind
and knowledgeable. I am definitely coming back to purchase more from Americus Diamond.
Michael, San Antonio, TX 6/3/08
I love the selection and the sales associates (Henry) are knowledgeable and helpful.
I exchanged a ring that I had purchased previously and the return policy is wonderful!
This has been an excellent buying experience.
Dianne, Irving, TX 6/3/08
- Pleasant environment with friendly and knowledgeable staff
- Great lifetime guarantee and trade-up policy - Great selection is every price range
- No haggling :-) or pressure -Very professional staff and atmosphere
-Attentive to the customer
Aubrey, Jon & Josh, San Antonio, TX 6/2/08
- Incredible selection - Very knowledgeable sales associates
I felt like Mondelle had my best interests in mind. I feel great about my purchase. Every other
jewelry store might as well close.
Steve, San Antonio, TX 6/2/08
As we entered Americus Diamond on IH-10 in San Antonio, Texas, we were overwhelmed with so
much beautiful jewelry. We had an excellent salesman come to assist us. His name was Steve.
He was superb in good quality customer service and did his best to assist us in exactly what
we were looking for. We fell in love with two gorgeous rings and are looking forward to
wearing them real soon. Our wedding will be April 25, 2009, and we are two of the happiest people
you will every see with each other.
Lorna & Kelly, Fredericksburg, TX 6/1/08
Karen was very professional and persistent in finding just the right wedding
band to fit my engagement ring. My experience was rewarding.
Ellen, San Antonio, TX 6/1/08
Nice and professional service. We were presented with several options
and were able to make our decision quickly.
Jenia & Arne, 6/1/08
I am very pleased with the customer service I have received at Americus Diamond. The sales reps
are always helpful and willing to answer any questions that I have.
I am happy that there is never any pressure.
Blanca & Steve, San Antonio, TX 6/1/08
I enjoy doing business with Americus Diamond because they have quality jewelry and
pleasant sales people in a very nice environment. Their prices are very competitive and
they make you feel good about the service.
Jerry & Carolyn, San Antonio, TX 6/1/08
Very professional service. The store is very inviting. Hard to make
a decision with all the selection.
Jesse, Fredricksburg, TX 6/1/08
I grew up in New Braunfels, catching Americus Diamond commercials from time to time.
I live in Austin now but couldn't find decent service without a catch. Making the trip
down to San Antonio was worth it once I came in the store. Everything was all too easy
and clear cut. Thank you very much!
Caleb, Austin, TX 5/31/08
Mondelle was so very professional, courteous and kind, with a great great personality and
patience. Mondelle has much knowledge of the business. He worked to achieve
our needs. We are very happy with our choice. We will be referring our friends to him.
Manuel & Martha, San Antonio, TX 5/31/08
Teresa was extremely friendly and courteous. I highly recommend Americus Diamond.
Lilia, Helotes, TX 5/31/08
** Attracted by billboards seen when in San Antonio-- impressed by the merchandise shown on the website.
** Large selection of engagement settings/ loose diamonds.
** Very helpful staff-- didn't feel rushed or pressure to purchase/not purchase; very
knowledgeable regarding the merchandise; Mondelle is very friendly, personable.
** Mostly impressed with the willingness/ ability to customize.
** Very good warranties/ guaranties.
Joe & Jennifer, Kingwood, TX 5/31/08
I bought my wedding ring ten years ago. This is the only place I will purchase jewelry
from because there are no pressure tactics used. The merchandise speaks for itself.
Americus Diamond employees are excellent in every aspect. I just celebrated
my ten year anniversary and we decided to upgrade our diamond and band.
Carmen was a pleasure to work with and made things extremely easy.
We live in Corpus Christi and always look forward to visiting San Antonio, and especially
Americus Diamond. You can buy pretty diamonds in a lot of places, but you will never find the kind
of service that you get when you buy from Americus Diamond.
Greg, Corpus Christi, TX 5/31/08
We started at Americus in 2001 from their TV commercial. We came in
and started with a one carat and have been coming in every anniversary
since and trading up to bigger and better things. We love the staff that they
have because they are always so helpful and always try to find what we are looking for.
Rebecca & Billy, Decatur, TX 5/30/08
I really enjoyed my shopping experience at Americus Diamond. They definitely have
the largest selection of diamonds I have ever seen. Our sales
associate was very patient and helpful during our shopping. She was wonderful.
Thanks Theresa. I will definitely recommend Americus Diamond. Keep up the good work.
Robert, San Antonio, TX 5/30/08
The associates at Americus Diamond were very helpful. They answered all of my
questions thoroughly and helped me pick the perfect ring. I will never
buy a diamond anywhere else. I will also recommend my friends to Americus
for all their diamond needs.
Edwin, San Antonio, TX 5/29/08
We had a great time and experience shopping for a new ring.
The service was great!
Maria, Eagle Pass, TX 5/29/08
Karen was most helpful in making our trade-in choice decision less frustrating. Even
though our salesman, Henry, was off today, Karen was most helpful. She found a setting that is
just perfect- patiently working with us for approximately two hours. She knows the merchandise well
and has a keen sense of what looks very pleasing on the hand. She was tenacious in finding out
answers to our sizing questions, etc. We have experienced a very enjoyable shopping spree!
Thank you, Karen!
Beryl & Linda, Mico, TX 5/28/08
Very pleasant experience. Had the product I was looking for.
Staff was enjoyable to work with. Will definitely recommend to others.
Denise, China Grove, TX 5/28/08
Carmen was exceptionally courteous, knowledgeable and, in spite of our facetious sense
if humor, was able to maintain her professional manner without losing her good
attitude and keep us comfortable and at ease. She and Enrique,
the gemologist, took all of our questions in stride and good humor;
insuring that we were happy with our purchase and are knowledgeable in the in depth
questions I asked regarding the stone grading process. Carmen is an extreme
asset to the company and I will be happy to recommend her at Americus to
anyone we know or meet.
Dustin & Renae, Pipe Creek, TX 5/28/09
I was able to enjoy my experience shopping for an engagement because of the customer
service I received. I was treated with respect & was taken seriously by Michele, one of the
employees. Being 24, a lot of times diamond stores don't think you have the money or
aren't a serious buyer. Michele was 100% professional and helpful. She was never
condescending or rude. She helped me with every question & was patient. She even
remembered my girlfriend from over 2 months ago. Over all, I was pleased with the
no haggle sales method. You see the price and decide for yourself if it's what you want.
Americus did a great job of separating itself from its competitors & Michele did a great
job representing the company.
Andrew, San Antonio, TX 5/28/08
Recommended by friends and co-workers; Americus live up to their good reputation.
However, on my first visit I waited 30 minutes for service. Other than that, Tim and
Alfonso were excellent. They took their time to show me features and allowed me time
to decide.I am very pleased and plan to recommend to other college friends who are in my
position. We will do future business with Americus!
Milt, New Braunfels, TX 5/28/08
Mondelle was respectful, accommodating and polite. Every time I come to Americus,
I choose to do business with Mondelle because of his professionalism. We have been
to many jewelers and no other company has customer service like Americus. I feel
very relaxed and not pressured into buying with Mondelle and that is why he will
always have us as continued customers. Mondelle is one of the best! The movies
that play for the kids are great (Toy Story). The atmosphere is homey.
Jennifer & Colt, Boerne, TX 5/28/08
All the personnel were very helpful and I found what I was looking for.
It was a very enjoyable experience.
Kenny, Houston, TX 5/27/08
Henry was very knowledgeable, patient and helpful. He was an excellent salesman.
I would recommend him to my family and friends.
Sher, Cibolo, TX 5/27/08
Very friendly and helpful service. Thorough description of the product and
confidence that what you buy is what you get.
James, San Antonio, TX 5/27/08
Mary has been absolutely wonderful to work with!! Some of the best customer
service my husband and I have ever experienced. She made us feel extremely
comfortable. Her positive attitude and smile has made our experience truly
one of a kind. We would (will) recommend Mary to any of our friends.
Joanna & Wiley, Schertz, TX 5/27/08
Our experience at Americus Diamond was outstanding. Staff was prompt, friendly,
courteous and patient.
Charles, Boerne, TX 5/27/08
This is the second time to Americus Diamond and both times have been
treated excellently. I have had all of my questions answered with no pressure.
It made it easy to make our choice for the future.
Clay, Pipe Creek, TX 5/27/08
I have been to Americus Diamond many times now and each time I have
had a great experience. The staff is always very pleasant and helpful.
It has been my pleasure to be assisted by Mary my last two times through the
store and she has been wonderful! She spent a great deal of time working
with me to find just the right piece for me. Americus Diamond has a large selection
and I appreciate that they educate their customers. Great experience/
Great sales staff. I will be back when ready for my next piece of jewelry.
Rob, San Antonio, TX 5/27/08
My rep was very helpful. He put no pressure on me to buy anything.
He gave me his opinion, which also helped a lot. Mondelle took his time to
explain every watch and what they did. He kept within my price range and
explained the return policy. The low prices were great.
Francisco, San Antonio, TX 5/27/08
I was impressed with the service. I have to say that when I walked in
and started seeing the merchandise and the prices, I was
about to walk out. Ms. Karen introduced herself, showed us around, and
guided us in the right direction (and prices). She went beyond regular
customer service and it was because of her that I purchased the
rings that we will use for our religious wedding.
Oscar, Converse, TX 5/27/08
Very, very nice and helpful. Carmen was very professional
and knowledgeable. She helped me with all my questions
and made me feel welcome.
Luis, San Antonio, TX 5/26/08
The store is very big. It looks like you're walking into a huge bank. Five seconds
after I walked in, an employee approached me to find out what I was looking for.
He showed me many different rings throughout the store where I
eventually found the one I wanted to buy, Customer service is definitely excellent.
Justin, San Antonio, TX 5/26/08
This is my third trip to Americus Diamond to pick out and purchase my diamond
engagement set. Everyone I have worked with has been courteous and helpful.
Other jewelry stores have not been as patient or accommodating as our friends
at Americus Diamond. Two years ago I picked out my ring of a lifetime
and today I got it!! Fortunately, we were able to find it because my fiance
lost the information and the record at the store was not available. Carmen
looked at every single ring with us and was the first to spot it. I have been
dreaming about this ring for two years and now it's a dream come true!
Thank you, Americus, for making my wedding complete with the perfect ring.
Kristen & Lance, New Braunfels, TX 5/25/08
We have been doing business with Americus Diamond since 1999. The
service and selection throughout the years have not been surpassed.
All of the sales people have the experience and knowledge to provide you
the best quality service. Americus Diamond continues to prove that quality diamonds
go hand in hand with quality service.
Ruben & Marie, Bulverde, TX 5/25/08
I absolutely love my wedding band!! Wonderful, exceptional work!
Thank you so much! :-)
James, Houston, TX 5/24/08
My fiance and I worked with Henry when we purchased our engagement
ring and we couldn't have had a better experience. We expected a
pushy salesperson, but he far exceeded our expectations. Our experience was
informative, very personable and we were able to look at a variety of styles and
diamonds without feeling pressured to buy anything before we were ready.
We were so impressed that we raved about him as much as we raved
about the ring. He was very kind, well-informed and simply a joy to
work with. I cannot seem to say how much he made the process
absolutely wonderful. We look forward to buying more
jewelry from him for years to come.
Jessica & Jeff, New Braunfels, TX 5/24/08
We have had a great experience at Americus Diamond! We started out getting
our engagement rings here and were treated so well
that we came back for our wedding bands and wedding gifts.
The staff is always extremely nice and helpful.
Gabriel & Rebecca, Mesquite, TX 5/24/08
We walked in not knowing what to expect and not wanting to be "sold."
We received wonderful customer service from two of Americus' employees. After this
experience we will definitely come back. Great people and very knowledgeable.
Amber & Leticia, San Antonio, TX 5/23/08
Americus Diamond has the largest selection and best prices in town!
The upgrade policy of getting the full value of the ring back when paying
20% more on my next purchase was a great thing indeed.
Audie, San Antonio, TX 5/23/08
My experience with Americus Diamond was excellent.
Everyone was always helpful and always there to explain details.
I was never pressured or persuaded. I enjoyed how I could name a price
and they could find a ring to match. Once I chose a diamond I was able to
examine it underneath a microscope to view any imperfections.
Overall this was a great experience which I would recommend to anyone.
Joel, Boerne, TX 5/23/08
The customer service is second to none. There are many places in San Antonio
to purchase diamonds, but Americus is the only place where there is a
strong one-on-one relationship with the associates. The associates are
very knowledgeable and exceed every resource to find
the right product for the right customer.
James & Valerie, San Antonio, TX 5/23/08
I have shopped at Americus Diamond for the last five years. The quality
and selection of diamonds are outstanding. The sales associates are
very knowledgeable and a pleasure to work with.
Patricia, San Antonio, TX 5/23/08
Americus Diamond was very helpful. I came in with a specific
ring in mind. Henry was very informative and helped me
into a beautiful engagement ring for my fiance. You can tell that customer
service is paramount here. Awesome.
Clay, San Antonio, TX 5/23/08
What always impresses me are Americus Diamonds' employees.
They are so helpful and never give me the impression that they are
rushed or need to move on to the next customer. They take the time
to answer all of my questions and show me all of the
products I need to see. Even if I need to see them twice.
Laura, San Antonio, TX 5/23/08
I had a great experience the first time I bought an engagement ring (1998).
Not knowing about diamonds, the time you spent educating me about
quality made me feel more knowledgeable. I felt better about the buying process.
This first relationship didn't work out, but I won't hold it against Americus.
This store was the only place that came to mind when I found
"the one" in 2001. I bought another engagement ring. Now, six years later,
I am here to get her an anniversary gift. I hope to visit Americus for years to come.
Ignacio, San Antonio, TX 5/23/08